Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

SHIVANSH DATTA

Winnipeg,MB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Purchaser

Eascan Automation
10.2023 - Current
  • Wrote standard operating procedures and policies for purchasing, receiving, shipping and inventory departments.
  • Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.
  • Reduced order processing time by streamlining purchasing processes and documentation.
  • Maintained optimal inventory levels for production needs through effective forecasting and planning..
  • Resolved discrepancies between purchase orders and invoices received from vendors.
  • Coordinated logistics activities related to inbound shipments to minimize delays or disruptions in production schedules.
  • Maintained complete documentation and records of all purchasing activities.
  • Checked items received against items ordered by verifying receipts.
  • Increased efficiency in the receiving process by implementing new inventory management systems.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Coordinated with other departments for seamless integration of received goods into various operations.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Improved shipping efficiency by optimizing packing procedures and inventory management. Enhanced customer satisfaction through timely order processing and accurate shipment tracking.
  • Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.

Accounts Receivable Analyst

The Dufresne Group
08.2022 - Current
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Performed payment application, collection, and reconciliation activities in ERP environment and through finance and credit card provider sites.
  • Investigated and researched payment discrepancies, preparing supporting information packages and tracking, and following up on information requests.
  • Seeked opportunities for process efficiencies through leverage of technology and reports.
  • Collaborated with colleagues and partners throughout the company to address challenge areas and
    work toward continuous improvement and elimination of errors and waste.
  • Addressed guest enquiries relating to payment activities.
  • Analyzed accounts receivable aging, and support managing collection risks.
  • Accessing and understanding admin-level functions on third party websites of finance providers.
  • Input financial data and produced reports using in house software - Storis.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Virtual Sales Representative

The Dufresne Group- Ashley Homestore
05.2020 - 08.2022
  • Saved accounts by turning around unsatisfied clients through smooth communication of Furniture features and support services.
  • Completed comprehensive training on proper navigation of online service platforms to effectively address client needs ranging from product assistance to billing inquiries.
  • Communicated effectively with clients via chat, utilizing templates in alignment with corporate procedures.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to team objectives in fast-paced environment.
  • Prepared and deliver customer sales quotes.
  • Negotiated prices, terms of sales and service agreements.
  • Set and achieved company defined sales goals.
  • Worked independently with minimal supervision.

Sales Professional

The Dufresne Group, Ashley Homestore
10.2019 - 05.2020
  • Meets or exceeds established and agreed upon goals including, sales volume, sales performance index/sales performance per chat, financing and sale of product protection plans
  • Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
  • Maintained consistent Furniture sales by developing and deepening positive customer connections.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Guest Relations Specialist

Lasertopia
09.2018 - 03.2020
  • Resolved close to 350 inquiries in any given week for people of all age groups and consistently met performance benchmarks in all areas (speed, accuracy and volume)
  • Engaged guests through upbeat conversation and personalized service.
  • Front counter personnel, responsible for sales occasionally
  • Attend to guest with special needs or any disabilities
  • Anticipated and attentively handled guest needs or concerns.
  • Advised guests about on-property and off-site amenities best suiting needs.
  • Coordinated schedules and set appointments for guests and staff.
  • Compiled feedback to help management improve guest relations policies and prevent common conflicts.

Education

PG Diploma - Business, Accounting

Red River College
Winnipeg, MB
05.2019

Bachelor of Business Administration - Accounting

Amity University
India
05.2017

Skills

  • Contract Negotiation
  • Client Satisfaction
  • Customer Service and Assistance
  • Customer Retention
  • Sales Expertise
  • Compliance Issues
  • Accounts Payable and Receivable Auditing
  • Bookkeeping Operations
  • Precision and Accuracy
  • Procurement
  • Order tracking
  • Inventory Control

Websites

Accomplishments

Winner of the Dufresne Group President Club Award, awarded on achieving written sales worth one million dollars in one calender year.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
punk
Native or Bilingual

Timeline

Purchaser

Eascan Automation
10.2023 - Current

Accounts Receivable Analyst

The Dufresne Group
08.2022 - Current

Virtual Sales Representative

The Dufresne Group- Ashley Homestore
05.2020 - 08.2022

Sales Professional

The Dufresne Group, Ashley Homestore
10.2019 - 05.2020

Guest Relations Specialist

Lasertopia
09.2018 - 03.2020

PG Diploma - Business, Accounting

Red River College

Bachelor of Business Administration - Accounting

Amity University

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SHIVANSH DATTA