Recommended and executed cutover communication strategies to C-Suite executives for 50+ legacy applications, reducing disruptions during transitions and increasing operational efficiency by more than 60%
Collaborated with SMEs for the ideation and development of a proprietary toolkit for 15,000+ employees to navigate ERP changes smoothly
Designed training programs (ILT, Job Aids, etc.) using Adobe AEM and SAP S/4, facilitating ERP transformation
Worked in the capacity of Prod
Manager and designed a robust Message & Retry platform utilizing Oracle middleware
Effectively eliminated queues and reduced red flags by 78%
Orchestrated the integration of Guidewire framework to develop a CCM (Customer Communication Management) solution providing breakpoint insights, achieving 20% faster customer inquiry responses with 18% surge in customer satisfaction scores
Supervised a team of 28 campus hires in a fast-paced environment, promoting adaptability and driving cross-competency impact across 8 projects, resulting in significant cost savings.
Senior Associate 1
PwC
07.2019 - 06.2020
Recommended and executed cutover communication strategies to C-Suite executives for 50+ legacy applications, reducing disruptions during transitions and increasing operational efficiency by more than 60%
Collaborated with SMEs for the ideation and development of a proprietary toolkit for 15,000+ employees to navigate ERP changes smoothly
Designed training programs (ILT, Job Aids, etc.) using Adobe AEM and SAP S/4, facilitating ERP transformation
Supervised a team of 28 campus hires in a fast-paced environment, promoting adaptability and driving cross-competency impact across 8 projects, resulting in significant cost savings.
Associate 2
PwC
09.2017 - 06.2019
Recommended and executed cutover communication strategies to C-Suite executives for 50+ legacy applications, reducing disruptions during transitions and increasing operational efficiency by more than 60%
Supervised a team of 28 campus hires in a fast-paced environment, promoting adaptability and driving cross-competency impact across 8 projects, resulting in significant cost savings.
Senior Systems Engineer
Infosys
04.2016 - 08.2017
Took initiative to propose and launch a fintech accelerator program, resulting in 112 new US customers within a quarter
Introduced an annual income-based shortlisting algorithm for premium credit cards, increasing applications by 20%
Streamlined a query optimization framework with no-latency outputs, saving 12+ hours during regression testing
Engineered asset migration workflows, reducing repository size by 10% and post-migration server load by 25%.
Systems Engineer
Infosys
02.2014 - 03.2016
Took initiative to propose and launch a fintech accelerator program, resulting in 112 new US customers within a quarter
Introduced an annual income-based shortlisting algorithm for premium credit cards, increasing applications by 20%
Streamlined a query optimization framework with no-latency outputs, saving 12+ hours during regression testing
Engineered asset migration workflows, reducing repository size by 10% and post-migration server load by 25%.
Intern
NIIT
09.2013 - 12.2014
Took initiative to propose and launch a fintech accelerator program, resulting in 112 new US customers within a quarter
Introduced an annual income-based shortlisting algorithm for premium credit cards, increasing applications by 20%
Streamlined a query optimization framework with no-latency outputs, saving 12+ hours during regression testing
Engineered asset migration workflows, reducing repository size by 10% and post-migration server load by 25%.
Education
MBA -
University of Calgary
04.2024
B.S - Computer Science
India
08.2013
Skills
Cross-Functional Leadership
Team Management
Relationship Building
Resilient
Ownership
Self-Motivated
Business Development
Customer-Centric Solutions
Innovation
Change Management
Certification
Certified in Human-Centered Design Thinking and Digital Acumen by PwC.
Pursuing Project Management (PMP) and Product Owner (PSPO) certifications, expected completion by January 2024.
Additional Information
Winner of IDEATHON: Presented innovative rechargeable card-based payment solution in food courts for Infosys employees. It was implemented in Chennai, India catering 22000+ workforce.
Introduced a quarterly digital company magazine name with a readership of over 300,000 employees, featuring interviews with global partners on megatrends. Achieved over 100,000 hits and comments on published interview transcripts within one year.
Completed 7 half-marathons and climbed three 18000ft+ peaks in Nepal. Completed first sub-zero 10k in Calgary in 2023. A certified Base-level Paraglider and a Yoga Practitioner.
Leadership And Achievements
Recognized as Most Informative Leader of 2022 at PwC for outstanding contributions to projects, practices, and company growth.
Led community welfare and CSR initiatives, including flood relief, hygiene, and sanitation, tutoring underprivileged children.
Timeline
Senior Associate 2
PwC
07.2020 - 08.2022
Senior Associate 1
PwC
07.2019 - 06.2020
Associate 2
PwC
09.2017 - 06.2019
Senior Systems Engineer
Infosys
04.2016 - 08.2017
Systems Engineer
Infosys
02.2014 - 03.2016
Intern
NIIT
09.2013 - 12.2014
MBA -
University of Calgary
B.S - Computer Science
India
Certified in Human-Centered Design Thinking and Digital Acumen by PwC.
Pursuing Project Management (PMP) and Product Owner (PSPO) certifications, expected completion by January 2024.