Summary
Overview
Work History
Education
Skills
Certification
Extracurricular activities
Timeline
Generic

Shivankshu Bhargava

Student Seeking Part-Time Employment
Brampton,ON

Summary

Detail-oriented and customer-focused professional with over 2+ years of experience in financial services and retail environments. Proven ability to analyse customer needs, process transactions accurately, and deliver tailored service solutions. Skilled in managing time efficiently, optimizing workflows, and upholding organizational and safety standards. Strong communicator with a commitment to enhancing customer satisfaction and operational success.


Overview

3
3
years of professional experience
21
21
years of post-secondary education
5
5
Certifications
3
3
Languages

Work History

Warehouse Sorter

Hudson's Bay
04.2025 - 05.2025
  • Maintained thorough records of sorted items using warehouse management software systems for accurate tracking purposes.
  • Safeguarded company assets through diligent monitoring of security measures within the warehouse workspace during all shifts worked at that location.
  • Facilitated effective communication among team members by participating in regular meetings and sharing relevant information about warehouse operations.
  • Assisted with physical inventory counts, reconciling discrepancies between system data and actual stock levels on hand.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Provided feedback to production team regarding product quality.
  • Examined products for imperfections and defects.
  • Monitored product quality at all stages of production process.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Increased warehouse efficiency by streamlining sorting processes and implementing organizational systems.
  • Maintained a clean and organized work environment, ensuring safety standards were consistently met.

Team Member

Chipotle
01.2025 - 03.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted in inventory management to prevent stock shortages and overages.

Sales Executive & Customer Experience Associate

Bajaj FinServ
09.2023 - 09.2024
  • Delivered personalized financial product recommendations by actively engaging with customers and analysing their financial needs.
  • Ensured ethical and accurate processing of transactions, maintaining compliance with company policies and industry regulations.
  • Contributed to a 22% revenue increase through implementation of streamlined service workflows and efficient handling of customer accounts.
  • Participated in cross-functional coordination and training, enhancing team performance and customer satisfaction.
  • Provided timely updates to management and played a key role in business reporting and customer feedback analysis.

Cashier & Retail Stock Associate

DMart - Avenue Supermarkets Ltd
09.2022 - 07.2023
  • Processed POS transactions with speed and accuracy while delivering exceptional front-line customer service.
  • Maintained a clean, organized, and fully stocked sales floor in accordance with merchandising standards.
  • Assisted in inventory control, product replenishment, and ensured proper stock levels were maintained.
  • Supported a hazard-free shopping environment by following safety and operational procedures.
  • Worked collaboratively with peers to meet sales targets and helped in other store departments as needed.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Commerce - Financial Services

Guru Nanak Dev University
Jalandhar, Punjab

Global Business Management - Business

Humber College
Toronto, Canada
05.2001 -

Skills

Customer Solutions & Sales

Certification

Food Safety Certification Program, 04/29/25, 04/29/30

Extracurricular activities

Student Volunteer – Community Food Bank

Brampton, ON

  • Assisted in packaging and distributing food to over 50 families weekly.
  • Supported team coordination during local donation drives.

Event Organizer – Cultural Fest, Humber College

Toronto, ON

  • Coordinated logistics and managed volunteers for a student-led cultural event with 500+ attendees.
  • Ensured smooth execution by handling scheduling, setup, and vendor communications.

Peer Mentor – Humber College International Office

Toronto, ON

  • Helped new international students adapt to campus life.
  • Conducted orientation sessions and supported student integration activities.

Member – Business Club, Humber College

Toronto, ON

  • Participated in case study competitions and entrepreneurship workshops.
  • Collaborated on group presentations and networking events.

Timeline

Warehouse Sorter

Hudson's Bay
04.2025 - 05.2025

Team Member

Chipotle
01.2025 - 03.2025

Sales Executive & Customer Experience Associate

Bajaj FinServ
09.2023 - 09.2024

Cashier & Retail Stock Associate

DMart - Avenue Supermarkets Ltd
09.2022 - 07.2023

Global Business Management - Business

Humber College
05.2001 -

Bachelor of Commerce - Financial Services

Guru Nanak Dev University
Shivankshu BhargavaStudent Seeking Part-Time Employment