Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shivani Sood

Moncton,NB

Summary

Enthusiastic and customer-focused retail professional with over years of experience in fast-paced retail environments. Passionate about fashion trends and committed to delivering exceptional shopping experiences. Understanding of customer service principles and adapt in handling transactions efficiently

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Zara
02.2024 - 04.2025
  • Greet and assist customers, provide product details, and ensure a positive shopping experience.
  • Managed POS transactions with accuracy, handling cash, credit, and returns efficiently.
  • Keep store clean and organized; engage in store recovery, re-shelving, tidying.
  • Collaborate across departments (sales floor, cashier, stockroom) as needed.
  • Built relationships with customers to encourage repeat business.

Store Associate

freshco
05.2023 - 01.2024
  • Provided friendly and efficient service to customers, assisting with product inquiries and purchases.
  • Operated POS systems, processed payments, and handled returns accurately.
  • Restocked shelves and ensured displays were visually appealing and fully stocked.
  • Maintained cleanliness and orderliness of the store, including aisles and checkout areas.

Education

Supply Chain Management

01.2023

Project Management

Fleming College
Toronto, ON
01.2024

Bachelors of commerce -

Chandigarh University
01.2018

Skills

  • Cash Handling Point of sale POS systems
  • Customer Service
  • Transaction Accuracy
  • Problem Resolution
  • Team Collaboration
  • Communication - Attention to Detail
  • Hospitality
  • Time Management
  • Budget Planning
  • Communication Skills
  • Problem-solving

Languages

English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Hindi
Full Professional

Certification

  • First Aid/CPR Certified

Timeline

Sales Associate

Zara
02.2024 - 04.2025

Store Associate

freshco
05.2023 - 01.2024

Supply Chain Management

Project Management

Fleming College

Bachelors of commerce -

Chandigarh University

Similar Profiles

CREATE PROFILE
Shivani Sood