Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shivani Shivani

Niagara Falls,ON

Summary

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Triple O
Niagara Falls, Ontario
10.2023 - Current
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Trained new employees on company policies and procedures.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Hostess

Swiss Chalet
Niagara Falls, Ontario
01.2023 - Current
  • Greeted customers and provided them with menus.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Maintained a clean and organized dining area.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Sales Associate

Nike
03.2020 - 11.2022
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Developed promotional strategies to increase sales volume.
  • Demonstrated product features and benefits for customers' needs.

Education

General Arts And Science -

Niagara College
Canada
08-2024

Skills

  • Customer service
  • Team building
  • Employee training
  • Inventory management
  • Sales strategies
  • Business communication
  • Strategic planning
  • Team leadership

Certification

  • Food Handler Certificate
  • Smart Serve

Timeline

Supervisor

Triple O
10.2023 - Current

Hostess

Swiss Chalet
01.2023 - Current

Sales Associate

Nike
03.2020 - 11.2022

General Arts And Science -

Niagara College

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Shivani Shivani