Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KOMAL

Brampton,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Assistant

FedEx:Ground
Woodbridge, ON
11.2022 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Administrative Assistant

MIWAY IMMIGRATION
Brampton, ON
07.2023 - 05.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success
  • Followed safety regulations to maintain safe work environment

ADMISSIONS and RIDE OPERATOR

CEDAR FAIR(CANADA'S WONDERLAND
VAUGHAN, ONTARIO
05.2023 - 11.2023
  • Operated mechanical riding devices and automatic equipment in amusement parks, carnivals and recreation areas
  • Operated main control system, answered telephone calls and communicated status reports to management
  • Communicated effectively with other team members to maintain smooth operations throughout park
  • Effectively responded to customer requests and concerns, ensuring all guests have a personable and enjoyable experience in line with company's core values
  • Provided exceptional customer service by answering questions and addressing concerns professionally
  • Recognized by peers, management and guests for excellence in guest service and performance
  • Managed queue lines efficiently, keeping wait times minimal for guests
  • Taught and trained team members basic ride operations for various attractions
  • Assisted in emergency situations, such as evacuating riders or administering first aid if needed
  • Sold tickets and collect fees from customers

Education

Data Analytics For Business -

ST CLAIR COLLEGE
Mississauga, ON
01.2024

Bachelor of Science - Computer Science

GURU NANAK DEV UNIVERSITY
GURDASPUR, INDIA
05.2021

Skills

  • Customer Service
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Time Management
  • Decision-Making
  • File Organization
  • Strong Problem Solver
  • Data organization
  • Mail handling
  • Information Security

Certification

  • SUPPLY CHAIN ANALYSIS
  • DATA VISUALIZATION
  • CAPSTONE PROJECT ANALYSIS

Languages

  • ENGLISH, Proficient (C2)
  • FRENCH, Intermediate (B1)
  • HINDI, Proficient (C2)
  • PUNJABI, Proficient (C2)

Timeline

Administrative Assistant

MIWAY IMMIGRATION
07.2023 - 05.2024

ADMISSIONS and RIDE OPERATOR

CEDAR FAIR(CANADA'S WONDERLAND
05.2023 - 11.2023

Administrative Assistant

FedEx:Ground
11.2022 - Current

Data Analytics For Business -

ST CLAIR COLLEGE

Bachelor of Science - Computer Science

GURU NANAK DEV UNIVERSITY

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