Shivani Sharma
Winnipeg,Manitoba
Summary
Devoted legal support worker brings great people skills, attention to detail and organized approach to managing high workloads. Assists individuals of diverse backgrounds with basic legal needs and coordinates referrals for advanced cases. Great at managing time and advanced with word processing software, legal database research and digital recordkeeping systems.
Overview
1
1
year of professional experience
Work History
Legal Customer Support Coordinator
Sharma Law Office
11.2023 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Tax assessment of the property for the year.
- Land title assessments.
Team Member
Tim Hortons
05.2023 - 10.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
Post Graduate Diploma in Business Management - Business
Red River College of Applied Arts, Science And Technology
Winnipeg, MB09.2024
Bachelor of Commerce - Accounting, Business Law, Marketing
Punjabi University
Punjab ( India)05.2021
Skills
- Microsoft Office
- Legal Research
- Legal Terminology
- CRM Software
- Database Maintenance
- Filling Appeals
Timeline
Legal Customer Support Coordinator
Sharma Law Office
11.2023 - Current
Team Member
Tim Hortons
05.2023 - 10.2023
Post Graduate Diploma in Business Management - Business
Red River College of Applied Arts, Science And Technology
Bachelor of Commerce - Accounting, Business Law, Marketing
Punjabi University
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