SHIVANI SHARDA
Surrey,BC
Summary
Dynamic professional with extensive experience in sales and office administration. Skilled in relationship building and team collaboration, contributing to operational success and consistently exceeding performance goals.
Overview
8
8
years of professional experience
Work History
Sales Advisor
Barnes Wheaton
Surrey, British Columbia
04.2025 - Current
- Greet and assist customers in the showroom or lot
- Understand customer needs and recommend suitable vehicles
- Explain vehicle features, pricing, financing, and warranties
- Arrange test drives and follow up with potential buyers
- Negotiate sales and close deals
- Process sales paperwork and documentation
- Maintain knowledge of current inventory and promotions
- Meet sales targets and provide excellent customer service
Office Administrator
IC Insurance Services
Abbotsford, British Columbia
11.2024 - 04.2025
- Manage daily office operations, including scheduling and filing
- Answer phones and direct client inquiries professionally
- Prepare and process insurance documents and correspondence
- Maintain client records and update databases accurately
- Support insurance agents with administrative tasks
- Handle incoming mail, emails, and office supply orders
- Ensure a clean, organized, and efficient office environment
Sales Advisor
Applewood Nissan
Surrey, British Columbia
02.2024 - 04.2025
- Greet and assist customers in the showroom or lot
- Understand customer needs and recommend suitable vehicles
- Explain vehicle features, pricing, financing, and warranties
- Arrange test drives and follow up with potential buyers
- Negotiate sales and close deals
- Process sales paperwork and documentation
- Maintain knowledge of current inventory and promotions
- Meet sales targets and provide excellent customer service
Senior Sales Associate
Worldwide Settlement Service
Surrey, British Columbia
07.2023 - 02.2024
- Identify and pursue new business opportunities in the settlement services industry
- Build and maintain strong relationships with clients and referral partners
- Present company services and solutions to prospective clients
- Negotiate contracts and close high-value sales deals
- Collaborate with internal teams to ensure smooth onboarding and service delivery
- Monitor market trends and competitor activity to identify growth opportunities
- Achieve and exceed sales targets while maintaining a high level of client satisfaction
Office Administrative Assistant
Wescadia Foods
Richmond, British Columbia
11.2021 - 07.2023
- Oversee daily office operations and ensure smooth workflow
- Manage correspondence, emails, and incoming calls
- Maintain accurate records, files, and internal databases
- Assist with inventory tracking and order processing
- Coordinate schedules, meetings, and office communications
- Support accounting with invoice processing and basic bookkeeping
- Liaise with vendors, clients, and internal departments
- Ensure office supplies are stocked and equipment is maintained
Collections Agent
Telus
Surrey, British Columbia
12.2019 - 07.2021
- Contact customers regarding overdue accounts via phone, email, and letters
- Negotiate payment arrangements to recover outstanding balances
- Verify and update customer account information accurately
- Address customer inquiries and resolve billing disputes professionally
- Maintain detailed records of collection activities and payment agreements
- Collaborate with internal departments to resolve account issues
- Ensure adherence to company policies and regulatory compliance during collections
- Meet or exceed monthly collection targets and contribute to team goals
Assistant Manager
A&W
Squamish, British Columbia
11.2017 - 07.2020
- Supervised daily restaurant operations to ensure quality service and food safety standards
- Trained, scheduled, and supported team members to maintain high performance and morale
- Assisted in inventory management, ordering supplies, and minimizing waste
- Handled customer concerns and resolved issues to ensure guest satisfaction
- Maintained cleanliness, safety, and compliance with health regulations
- Supported the Restaurant Manager in achieving sales targets and controlling labor costs
- Conducted cash handling, daily deposits, and end-of-day financial reporting
Education
Advanced Diploma - Hospitality And Tourism Management
Georgian College of Applied Arts And Technology
Barrie04-2018
Skills
- Customer engagement
- Sales negotiation
- Product knowledge
- Inventory management
- Documentation processing
- Customer relationship management
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Sales Advisor
Barnes Wheaton
04.2025 - Current
Office Administrator
IC Insurance Services
11.2024 - 04.2025
Sales Advisor
Applewood Nissan
02.2024 - 04.2025
Senior Sales Associate
Worldwide Settlement Service
07.2023 - 02.2024
Office Administrative Assistant
Wescadia Foods
11.2021 - 07.2023
Collections Agent
Telus
12.2019 - 07.2021
Assistant Manager
A&W
11.2017 - 07.2020
Advanced Diploma - Hospitality And Tourism Management
Georgian College of Applied Arts And Technology
Similar Profiles
Aamir ThindAamir Thind
Sales and Leasing Consultant at Barnes Wheaton GMSales and Leasing Consultant at Barnes Wheaton GM
Charlie BarrettCharlie Barrett
Car Dealership Worker at Barnes Wheaton GMCar Dealership Worker at Barnes Wheaton GM
Xavier StewartXavier Stewart
Volunteer at Wheaton North High SchoolVolunteer at Wheaton North High School
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen
Venkat VenkatasubramanianVenkat Venkatasubramanian
Staff Software Engineer at Infoblox CanadaStaff Software Engineer at Infoblox Canada