Shivani Shah
Digital Marketing Specialist
Bramptom,Ontario
Summary
Currently seeking a position where I can use my creative, strategic business development, and digital marketing skills in order to drive revenue and brand awareness for the organization.
Overview
6
6
years of professional experience
Work History
Neighborhood Marketing Representative
OSL Direct Services Inc.
Mississauga, Ontario
2022.08 - 2023.01
- To identify and solicit prospective customer, and tailoring solutions determining the specific need that fit their lifestyle and delivering a best-in-class customer service experience
- Developed 100+ new accounts by expanding business opportunities in assigned neighborhood territory, conducting various marketing strategies like kiosk events, presentations, and face-to-face canvassing.
- Utilizing marketing strategies to build and maintain positive relationships with various building stakeholders (i.e., superintendents, property managers, resident managers, etc.).
- Assisting the clients for troubleshooting in technical problems in bell equipment and products.
- To assist territory and funnel management using the Salesforce CRM system.
- Trained and supervised newly hired Telecommunication sales representatives.
- Weekly meeting with team to strategize innovations, track goals, and report on sales and marketing results
Marketing Executive/Business Development
JOB SHOP
Brampton
2022.02 - 2022.07
- Responsible for developing sales strategies in order to drive awareness & maximize profits by promoting Job Shop’s recruitment services to potential clients and initiate the sale of service
- Conducted research & analyze data to identify potential business leads & audience & prepared call process
- Developed courses of action, producing written and multimedia content and managed advertising campaigns based on analytics
- Identified organizations & help developed tailored approaches to business development, building strong relationships with prospects
Client Relationship Executive
SAI SAMARTHA PROPERTIES
2016.01 - 2018.01
- Built relationships with clients to ensure that their needs were met & they were satisfied with the services provided by the company and overcome challenges
- Maintain relationships with existing clients and identify new sales opportunities and making product development and sales team aware of the opportunities; researched, monitored, and analyzed industry trends
- Handled customer complaints by troubleshooting service and quality related issues; providing real-time solutions to satisfy the customer’s needs
- Completed and submitted monthly data reports containing a collection of pertinent data including financial records for events
- Gave presentations to clients about products & services; acted as a point of contact for complaints and escalated issues as appropriate
Business Development Executive
SHASHWAT MULTI SERVICES
2015.01 - 2016.01
- Procured new clients using personal networks, direct contacts, word-of-mouth, referrals, and collaboration with marketing development
- Successfully exceeded revenue targets by 10%
- Identified advertising opportunities for digital billboards, space bookings, kiosks, transit vehicle adverts, radio, etc
- In order to grow the business
- Attended networking activities to research and connected with prospective clients
- Maintained meaningful relationships with existing clients to ensure that they are retained
- Crafted business proposals and contracts to draw in more revenue from clients
- Negotiated with clients to secure the most attractive prices; reviewed clients’ feedback and implemented necessary changes
- Proactive player for website development and providing content & utilized agencies; searched for strategic locations for brand awareness to expand the business
Market Research Executive
CHITRA MEDIA SERVICES PVT LTD
2012.01 - 2014.01
- Researched and identified advertising opportunities for the business development
- Approached client & developing businesses for out of home advertisements
- Surveyed customer preference and statistical data in order to support customers during their decision-making process regarding products, prices, and promotions
- Analyzed autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness
- Designed specific research methods such as questionnaires and formulated a plan and presented to senior management
Education
SEO Certification, Hub -
Spot Academy
The Fundamentals of Digital Marketing -
The Google Garage
Digital Marketing -
LinkedIn Professional Development Courses
Master’s - business administration
MBA - Marketing
Gujarat Technological University
Bachelor of Commerce - undefined
Gujarat University
Skills
Client Trend AnalysisClient InteractionComplaint Handling & Issue ResolutionSales & Lead GenerationTechnical Savvy-Intranet, Internet, MS OfficeNetworking & Outreach
Online marketing mastery
Web-based marketing strategies
Traditional media marketing
Marketing program performance
Digital marketing knowledge
Marketing and advertising
Timeline
Neighborhood Marketing Representative
OSL Direct Services Inc.
2022.08 - 2023.01
Marketing Executive/Business Development
JOB SHOP
2022.02 - 2022.07
Client Relationship Executive
SAI SAMARTHA PROPERTIES
2016.01 - 2018.01
Business Development Executive
SHASHWAT MULTI SERVICES
2015.01 - 2016.01
Market Research Executive
CHITRA MEDIA SERVICES PVT LTD
2012.01 - 2014.01
SEO Certification, Hub -
Spot Academy
The Fundamentals of Digital Marketing -
The Google Garage
Digital Marketing -
LinkedIn Professional Development Courses
Master’s - business administration
MBA - Marketing
Gujarat Technological University
Bachelor of Commerce - undefined
Gujarat University