Shivani Nagaraj Suvarna
Woodbridge,Canada
Summary
Dedicated, hardworking, pro-active, and customer service-oriented Patient Information Clerk with background in a medical environment, experience in patient registration systems, and skilled at using the EPIC medical database.
Overview
3
3
years of professional experience
Work History
Count team
Great Canadian Casino & Resort
Toronto, Canada
08.2023 - Current
- Interacts courteously with Guests and Team Members during Count Drop while collecting Cash Boxes from Slot Machines and Table Games
- Process funds and vouchers collected during drop in the Count Room
- Process, rack, count chips, and deliver to the vault
- Safely perform duties; report any potential safety hazards to management staff
- Complies with GCGC Service Operating Procedures to ensure the security and integrity of the count room operation
Patient Clerk
Kasturba Hospital
Manipal, India
01.2021 - 08.2022
- Coordinated with multiple healthcare providers to facilitate continuity of care for each patient.
- Managed patient inquiries regarding health care services, billing issues, and other related concerns.
- Provided support to physicians during office visits by gathering relevant medical history information from patients.
- Managed a fast-paced clinical environment while performing responsibilities as a Physiotherapist using excellent time management and organizational skills.
- Practices active listening and heightened attention to detail to ensure accurate transcription of patient medical records.
- Managed patient peadiatric appointments, cancellations, and adjustments to ensure organized decking for the entire team.
Education
Bachelor’s - Biology- Health Science
Toronto Metropolitan University
Senior School Examination -
Secondary School -
Skills
- Quick learner
- Time Management
- Strong communication skills
- Reception Management
- Appointment Scheduling
- Routing lab results
- Medicaid
- Medical terminology knowledge
- Multitasking and Organization
- Customer Service
License
AGCO valid till- 08/02/24
Languages
- English
- Hindi
- Kannada
- Tulu
Hobbies and Interests
- Listening to Music
- Traveling
- Sketching
- Cooking
- Dancing
Timeline
Count team
Great Canadian Casino & Resort
08.2023 - Current
Patient Clerk
Kasturba Hospital
01.2021 - 08.2022
Bachelor’s - Biology- Health Science
Toronto Metropolitan University
Senior School Examination -
Secondary School -
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