Shivani Mishra
Newmarket,ON
Summary
Operations and Supply Chain professional with over 10 years of experience in leading large-scale improvement projects in fast-paced work environment
Overview
13
13
years of professional experience
1
1
Certification
Work History
Staff Supply Chain Engineer
Boston Scientific
10.2022 - Current
- Led Operations Excellence projects aiming to improve productivity and attained cost savings worth $15M/year
- Created and implemented a manufacturing cut-over plan and saved $450k of scrap cost
Operations Specialist, After Sales
BYD Canada Company Ltd.
03.2021 - 10.2022
- Eliminated gaps in the PO fulfillment process that resulted in improving RFQ turnaround time by 40%
- Set KPIs to measure and track performance in three key areas Quality, Delivery, and Productivity
Manager Quality and Process Improvement
Amphenol-CTI
12.2018 - 08.2020
- Analyzed lean wastes, designed improvement plans, and reduced lean wastes by 70%
- Continuously improved internal processes to achieve cost-saving of $140k a year and improved OTD by 14.57%
- Implemented 3 performance matrices to improve customer delivery promises
Deputy Manager , Technical Project Management
Mahindra & Mahindra Ltd.
11.2014 - 08.2018
- Developed and launched new vehicle within expected timelines, budget, and quality targets
- Ensured 100% resolution of internal process gaps in all project milestones led to 98% customer satisfaction index
Assistant Manager , Quality
Mahindra & Mahindra Ltd Automotive Division
10.2010 - 10.2014
- Led process improvement program and improved FRC from 90% to 98%
- Championed loss prevention projects. Resolved 200+ unique operational issues and reduced annual warranty cost by $335k
Education
MBA - General Management
University of Ottawa
Ottawa, ON09.2019
Bachelor of Engineering - Electrical And Electronics
R.G.P.V. University
Bhopal07.2010
Skills
- Process Improvement
- Lean techniques
- Project Management
- Data Analysis
- Problem- Solving
- Order fulfillment
- Operations Management
- Supply Chain Management
- Power BI , Microsoft Office , SAP
Certification
- Achieved Lean and Six Sigma certification
- Achieved ASQ CQE certification
- Certified yellow belt and green belt for problem-solving using advanced statistical tools and techniques
Accomplishments
- Awarded for leading and accomplishing a product change improvement project that impacted brand recognition
- Received an award for the emerging young leader for driving a large-scale new product development project
- Received appreciation award from VP of operations for resolving customer issue that resulted in arresting a lawsuit
Timeline
Staff Supply Chain Engineer
Boston Scientific
10.2022 - Current
Operations Specialist, After Sales
BYD Canada Company Ltd.
03.2021 - 10.2022
Manager Quality and Process Improvement
Amphenol-CTI
12.2018 - 08.2020
Deputy Manager , Technical Project Management
Mahindra & Mahindra Ltd.
11.2014 - 08.2018
Assistant Manager , Quality
Mahindra & Mahindra Ltd Automotive Division
10.2010 - 10.2014
MBA - General Management
University of Ottawa
Bachelor of Engineering - Electrical And Electronics
R.G.P.V. University