Shivani Kush
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Medical Office Administrative Assistant
CORE Medical Centre, Pacific Coast Recovery Care | Adult ADHD Centre, British Columbia
09.2022 - Current
- Greeting customers and helping them with their inquiries and directing them to the appropriate department.
- Manage Medical Director's calendar in goggle sheets/ goggle calendar and attend to any correspondence.
- Knowledge of an Oscar software to book appointments.
- Faxing prescriptions, emailing reports and referrals to patients based on instructions from doctors.
- Registering ADHD patients and uploading documents in OSCAR .
- Sorting documents coming through fax, mail.
- Scheduling and confirming medical appointments with patients
- Helping patients complete documents and medical history forms
- Maintaining confidential medical history files
- Preparing agendas for meetings and possibly taking minutes of meetings
- Email communication Mostly
- Sending ADHD reports to patients
- Follow up with patients for follow up emails
Medical Office Clinic Manager
BC-Injury, Physio Therapy Clinic
Burnaby, BC
07.2022 - Current
- Using Jane app for booking appointments, billing, manager shifts for Therapists, preparing weeklyending report
- Deal with DTP (Direction To Pay with Law firms along with Financing company)
- Interviewing, hiring and training new administrative staff members
- Organizing and controlling the operations of a department by providing administrative services
- Preparing Cheque reports for Staff for pay role
- Schedule Staff shifts
- Scheduling and confirming medical appointments with patients
- Helping patients complete documents and medical history forms
- Maintaining confidential medical history files
- Preparing agendas for meetings and possibly taking minutes of meetings
- Ordering supplies and maintaining inventory
- Greeting Patients and answering phones
- Coordinating staff meetings
Salon Assistant
Grace beauty saloon
Vancouver, BC
05.2019 - 05.2023
- Welcome clients to the Salon
- Listen to client's requests and is available to suggest products or services
- Help with Salon opening and closing
- Update clients on new retail products or promotions
- Maintains service quality by following standards of the salon
- Build lasting relationships with clients
- Clean and sterilize scissors, combs, clippers, and other instruments
- Receive payment from customers for services
- Assist clients with bookings and cancellations
- Update notes in client registry
- Send out salon emails and promotional materials
Administrative Clerk
UPS
Richmond, BC
11.2020 - 09.2022
- Receiving packages from delivery trucks and storing them in warehouses until they can be delivered
- Maintaining inventory records of incoming packages and outgoing shipments to ensure that no itemsare lost during transit
- Processing packages for shipment using computerized shipping systems, manually handling packages,or both
- Performing duties related to shipping and receiving packages, including unpacking boxes and preparingpackages for shipment
- Assisting customers with problems regarding shipping, billing, or delivery status of shipments
- Using computerized tracking systems to track packages from point of origin to final delivery
- Processing insurance claims for damaged shipments
- Communicating with customers about shipping status via phone or email
- Supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory,customer support, operations support, etc.
Administrative Assistant
Gunold Canada Inc
Vancouver, BC
04.2022 - 06.2022
- Answer telephone and electronic enquiries and relay telephone calls and messages
- Account receivable
- Sending invoices and collecting receipts
- Filing forms and documents
- Set up and maintain manual and computerized information filing systems
- Determine and establish office procedures
- Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Maintain contact lists
Education
Bachelor's in BBA - Project Management
Yorkville University
04.2019 - 2022.05
College diploma - Cosmetology
Orane Beauty Institute
09.2017 - 2019.05
school - Non- Medical
Arya Girls School
03.2016 - 2017.05
Skills
Written and verbal communication Organization skills Problem-solving skills Flexibility Timeundefined
Certification
Security Guard License
Timeline
Medical Office Administrative Assistant
CORE Medical Centre, Pacific Coast Recovery Care | Adult ADHD Centre, British Columbia
09.2022 - Current
Medical Office Clinic Manager
BC-Injury, Physio Therapy Clinic
07.2022 - Current
Administrative Assistant
Gunold Canada Inc
04.2022 - 06.2022
Administrative Clerk
UPS
11.2020 - 09.2022
Salon Assistant
Grace beauty saloon
05.2019 - 05.2023
Bachelor's in BBA - Project Management
Yorkville University
04.2019 - 2022.05
College diploma - Cosmetology
Orane Beauty Institute
09.2017 - 2019.05
school - Non- Medical
Arya Girls School
03.2016 - 2017.05
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