Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHIVANI GUPTA

EDMONTON,AB

Summary

  • Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.


  • Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience

Work History

Sales Associate

CALVIN KLEIN
08.2022 - Current
  • Helped customers locate products and checked store system for for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

DUTY MANAGER

REVOLUTION HOTEL GROUP
08.2021 - Current
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Trained employees in essential job functions.

SALES ASSOCIATE

URBAN HOME ELEMENT
06.2017 - 12.2019
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Master of Arts - ARTS

JAMMU UNIVERSITY
JAMMU AND KASHMIR
08.2008

Bachelor of Arts - Arts Education

BHARGWA DEGREE COLLEGE
JAMMU AND KASHMIR
08.2005

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Sales expertise

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Sales Associate

CALVIN KLEIN
08.2022 - Current

DUTY MANAGER

REVOLUTION HOTEL GROUP
08.2021 - Current

SALES ASSOCIATE

URBAN HOME ELEMENT
06.2017 - 12.2019

Master of Arts - ARTS

JAMMU UNIVERSITY

Bachelor of Arts - Arts Education

BHARGWA DEGREE COLLEGE

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SHIVANI GUPTA