Shivani Allen
Edmonton,Ab
Summary
Reliable and upbeat sales associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic
Overview
7
7
years of professional experience
1
1
Certification
Work History
Safety Watch
United Safety Ltd
03.2021 - 05.2024
- Bottle watch, Confined Space Monitoring, Spark Watch, Gas monitoring
Sales Executive
Acn Inc
01.2019 - 04.2024
- Cold calling, build relationships, meet target, and provide excellent customer service, Closing deals, Promote utility companies (internet, energy, wireless)
Night Audit
Four Points
01.2022 - 05.2023
- Lightspeed, Visionlight, Filing paperwork and sending emails, Process guest check ins/outs, Process phone calls, Complete all reports
Concessions
Rogers Place
10.2021 - 12.2021
- Cashier, Serving alcoholic/non-alcoholic drinks, Serving foods, Cleaning and organizing
Post office
Sobeys, Southbrook
09.2019 - 12.2020
- Receiving and shipping parcels, Issue money gram and money order, Exceptional customer service skills
Retail sales associate
The Gap Outlet
09.2017 - 06.2019
- Engaging with customers to provide for their needs, Folding clothes, Scanning merchandise, Cashier
Education
Business Degree -
Concordia University, Edmonton
High School Diploma -
Harry Ainlay High School, Edmonton
Skills
- Strong work ethic
- Analytical thinking
- Independent but also good with working in groups
- Energetic
- Able to lift over 50 pounds
- Positive attitude
- Friendly and understanding
- Excellent communication skills
- Computer skills
- Advanced in Microsoft Word, Excel and Editorial Administrative skills
- Fast learner
- 6 years of customer service and sales experience
- Relationship building
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Red cross first aid
- Proserve
- H2s
- Csts 2020
- Cso
- Fire watch
Additional Information
Ability to travel for extended periods of time on an ongoing basis, Excellent customer service representative, Maintain an organized and efficient file system, Prepare financial reports, Handling cash, Perform other duties as assigned, Reception Relief
References
- Margot Delmotte, Gap outlet, delmotte.margot@gmail.com
- Ceciel Knibbs, Shoppers drug mart, 780-729-1990
Timeline
Night Audit
Four Points
01.2022 - 05.2023
Concessions
Rogers Place
10.2021 - 12.2021
Safety Watch
United Safety Ltd
03.2021 - 05.2024
Post office
Sobeys, Southbrook
09.2019 - 12.2020
Sales Executive
Acn Inc
01.2019 - 04.2024
Retail sales associate
The Gap Outlet
09.2017 - 06.2019
Business Degree -
Concordia University, Edmonton
High School Diploma -
Harry Ainlay High School, Edmonton
- Red cross first aid
- Proserve
- H2s
- Csts 2020
- Cso
- Fire watch
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