Manpreet Kaur
Montreal,QC
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
4
4
years of professional experience
Work History
Manager
Curry hut indian bistro
Vancouver
05.2022 - 11.2024
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted performance reviews for team members.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Directed recruitment, hiring, and training of new staff members.
Food Server
Mcdonald’s
Richmond, British Columbia
07.2021 - 04.2022
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Took orders from customers accurately and delivered to kitchen staff promptly.
Retail Cashier
The ordinary
Vancouver , British Columbia
10.2020 - 06.2021
- Maintained store security by monitoring customers' activities within the store premises.
- Performed opening and closing duties such as counting money, balancing registers.
- Followed company policies regarding payment methods, discounts, refunds.
Education
Bachelor of Arts -
British Columbia Institute of Technology
Burnaby, None10-2024
Associate of Arts -
Alexander College
Burnaby, None12-2022
Skills
- Policy and procedure development
- Customer relationship management (CRM)
- Schedule preparation
- Staff development
- Goal setting
Availability
- Monday to Sunday (flexible)
Timeline
Manager
Curry hut indian bistro
05.2022 - 11.2024
Food Server
Mcdonald’s
07.2021 - 04.2022
Retail Cashier
The ordinary
10.2020 - 06.2021
Bachelor of Arts -
British Columbia Institute of Technology
Associate of Arts -
Alexander College