Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Disclaimer
Timeline
Cashier

Shivani

Calgary,AB

Summary

To work in challenging, dynamic and professional environment, which allows me to achieve the organization's goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Cashier

Amazon
01.2022 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

The Craft Resaturant
04.2021 - 12.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed feedback system for customers to share their service experience, leading to actionable improvements.
  • Delivered prompt service to prioritize customer needs.

Education

Senior Secondary -

HBSE

Graduation -

Kuk University

GED -

Portage Collage
Calagey

Skills

  • Self Confidence
  • Hardworking
  • Goal-Oriented person
  • Honesty
  • Creativity
  • Communication skills
  • Time management skills
  • Good knowledge of basic of computer and Internet
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer service excellence
  • Money Handling
  • Refunds and exchanges
  • Issue Resolution
  • Promotions and Discounts Understanding

Languages

English
Hindi

Hobbies and Interests

  • Reading Books
  • Learning new languages

Disclaimer

I hereby declare that all the statement and information given by me in this Resume are true, Correct and complete to the best of my knowledge & belief.

Timeline

Cashier

Amazon
01.2022 - 12.2023

Customer Service Representative

The Craft Resaturant
04.2021 - 12.2022

Senior Secondary -

HBSE

Graduation -

Kuk University

GED -

Portage Collage

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Shivani