Summary
Overview
Work History
Education
Skills
Websites
References
Certification
Hobbies and Interests
References
Timeline
Generic

Shivangi Tiwari

Toronto,Ontario

Summary

Passionate and result-oriented professional with a Post-Graduate Diploma in Global Business Management and a proven track record in customer service and administrative roles. Dedicated to fostering teamwork, embracing diversity, and contributing to organizational success, I am eager to bring my enthusiasm and skills to a position that values growth and collaboration.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess/Front Desk Attendant

Bedrock Bistro
Hamilton
06.2023 - Current
  • Providing excellent customer service to the incoming guests, while strategically positioning their seatings to ensure fair distribution of workload
  • Multitasking from customer handling to inventory stocking and ensuring fair tasks delegations, to ensure smooth functioning of all the operations during business hours
  • Performing risk assessment and inventory stocking at the end of the day and minimising any risks to the business for the next business hours
  • Demonstrating leadership by providing training to two brand new employees in an organized manner.

Team member/Front Staff

Tim Hortons
08.2022 - 03.2023
  • Prioritized friendly and exceptional customer service by ensuring proper beverage and food order handling and its delivery, simultaneously maintaining food safety regulations
  • Responsibly ensured proper inventory stocking to minimise any sort of risks to the business operations for the following day
  • Handled cash and electronic transactions accurately using the POS system
  • Processing payments, providing correct change, and maintaining the security of cash registers were crucial aspects of my responsibilities.

Education

Graduate Certificate-Global Business Management Strategic Business Management -

Loyalist College in Toronto
01.2023

Bachelor's degree Biotechnology -

Amity University
01.2017

Skills

  • Interpersonal and soft skills, demonstrated in co-curricular activities
  • Possessing strong leadership skills, as took the responsibility of becoming the class representative of my spring batch
  • Good presentation and oration skills, as validated by faculties involving presentations to grade the assignments
  • Patient learner and resilient, as my current work profile as a restaurant hostess demands the same
  • Proficient at multitasking and adaptability, showcasing responsible attitude towards the work
  • Demonstrated excellent management and organizing skills, ensuring effective time distribution between academics, volunteer opportunities and extracurricular activities
  • Team player enthusiast and showcasing strong team work ethics, by collaborating with Good2talk campaign and other volunteer activities, demonstrating respect towards inclusivity and diversity at workplace

Websites

References

  • Sandra Weinstein | Faculty at Toronto Business College.
  • Tarek Sabra | Faculty at Toronto Business College.

Certification

Loyalist College in Toronto- Volunteer - Fall 2022

Class Representative- Fall 2023

Fearlessly Negotiate to Get More of What You Want-LinkedIn Learning

Media Marketing: Strategy and Optimization-LinkedIn Learning

Hobbies and Interests

  • Hobbies and Extra-curricular activities-
  • Reading Non-fiction books.
  • Hiking and Exploration.
  • Landscape Photography.
  • Involvement in volunteer activities at College Campus for matters of great causes.

References

References available upon request.

Timeline

Hostess/Front Desk Attendant

Bedrock Bistro
06.2023 - Current

Team member/Front Staff

Tim Hortons
08.2022 - 03.2023

Graduate Certificate-Global Business Management Strategic Business Management -

Loyalist College in Toronto

Bachelor's degree Biotechnology -

Amity University

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Shivangi Tiwari