Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHIVANGI SHARMA

Toronto,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

5
5
years of professional experience

Work History

Office Administrative Assistant

GM Transportation
05.2019 - 09.2019
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Boosted employee morale by planning and executing engaging company events and team-building activities.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Security Supervisor

A-aaron Security
05.2020 - 09.2023
  • Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
  • Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
  • Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.

Security Officer

Logixx Security
09.2022 - Current
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.

Education

Diploma - Business Marketing

Durham College
Oshawa, ON
04.2020

Skills

  • Document Management
  • Crime Prevention
  • Access Control
  • Personnel Screening
  • CCTV Surveillance
  • Report Writing
  • Crisis Management

Languages

English
Full Professional

Timeline

Security Officer

Logixx Security
09.2022 - Current

Security Supervisor

A-aaron Security
05.2020 - 09.2023

Office Administrative Assistant

GM Transportation
05.2019 - 09.2019

Diploma - Business Marketing

Durham College

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SHIVANGI SHARMA