Shivangi Mathur

· Perform continuous audits to ensure standard, consistent and quality master data in catering system is valid and correct.

· Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the business process improvement team, pricing, billing, and menu specification analyst for assigned accounts.

· Collect and interpret menu specifications for assigned accounts and research and resolve any discrepancies.

· Work with JIRA issue reporting and coverage of on call.

· Partnering with assigned airline account executives, gate gourmet units, the pricing and data management and collections/credit department to identify common problems and limit their frequency and volume.

· Working closely with supervisor pricing and data analyst and customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.

· Partner with supervisor to find new ways to improve systems and processes.

• Support the UK Onshore team on the reporting side of a project that is built around providing credits to the relevant Lead Partners when minimum revenue target is achieved
• Create workflows to fetch data from different sources and drive process automation using Alteryx
• Automation of manual procedures and reports to bring efficiency utilizing, MS Excel using basic VLOOKUPS, Pivot tables, Sum if's, basic Macros, and additional development tools (i.e., SharePoint)
• Design database and improved efficiency using SQL
• Converted traditional report solution into Power BI report solutions spiking efficiency by 15%
• Liaise between various functions to smoothly drive the project/task efforts and goals
• Maintain financial data and records through SAP and CRM
• Performed root cause analysis of errors and identified possible solutions to rectify the same for clients holding their accounts with KPMG
• Liaising with third party administrators to obtain the correct set of information well within the defined SLA
• Maintaining and streamlining Standard Operating Procedures as per changing business requirements to prevent fall outs
• Ensure quality of the developed part of component(s)/ work product(s) (conformance with development process) and its technical delivery
• Advanced analysis of data for custom report creation, and multiple data source reconciliations

• Develop good understanding of End - to - End business processes and the associated technical blocks
• Business analysis on the financial position of the account - pipeline, sales, WIP, CST Packs
• Composed newsletters on latest case, proposals, and knowledge developments
• Managing client database and track necessary tasks with CR, application
• Responsible for on-going delivery of agreed support
• Ensuring good standard of data quality and managing ad-hoc business requests for data cleansing activities on Daily basis
• Understanding business economics which includes how to cover the market
• Taken through the process of preparing financial books of accounts