SHIVANGI GROVER
Etobicoke,ON
Summary
Detail-oriented Procurement Specialist proudly offering over 5 years' experience in tracking and managing orders from the vendor through to the consumer. Attentive to deadlines in fast-paced environments. Organized professional known for effective vendor relationship management, product tracking and obtaining the most cost effective pricing with in-depth knowledge of supply chain forecasting and planning.
Overview
8
8
years of professional experience
Work History
Senior Customer Planning and Procurement Analyst
Belvika Trade & Packaging
Mississauga, Ontario
11.2021 - Current
- Analyze customer demand patterns and forecast inventory needs to ensure product availability and minimize stockouts, resulting in a decrease in stockouts by 10%
- Collaborate with cross-functional teams, including sales, operations, and logistics, to ensure customer orders are fulfilled on time and to their satisfaction, resulting in a 15% improvement in on-time delivery
- Worked with management to prioritize supply chain needs and implement new initiatives.
- Entered order details into system and inputted updates accordingly using SAP/ERP systems.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue resulting in a 10% reduction in lead times
- Conduct regular reviews of inventory levels and sales trends to identify opportunities for cost savings and improve overall inventory management, resulting in a 9% decrease in inventory costs
- Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 5 departments and cut down paperwork by 75%.
Supply and Demand Planner
Ventura Foods
Etobicoke, Ontario
01.2021 - 10.2021
- Implemented a robust scheduling system that streamlined production processes, resulting in a 25% reduction in lead times and a 10% increase in on-time deliveries
- Collaborated with replenishment planners, retail support and business partners to achieve key performance indicators.
- Generated various forecast views to facilitate cross-functional communication.
- Conducted regular reviews of execution of production schedules with a focus on delivery reliability, resulting in a 20% reduction in customer complaints and a 15% increase in customer satisfaction scores
- Created the short-term demand forecast to ensure supply for several customers based in Canada and US and handled Supply vs Demand gap
- Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity
R&D Lab Technician and Administrator
Ventura Foods
Etobicoke, Ontario
01.2019 - 01.2021
- Created and maintained data of ingredients, formulas, finished goods and packaging items according to projects and client requirements
- Maintained necessary certifications, product specification database for allergens, ingredient declarations, Genesis nutritional and labeling regulations according to Food and Drug Regulations for December 2021
- Was project lead for Risk assessment and Harmonization of ingredients (physical and analytical analysis of ingredient) between plants based in Canada and USA, which helped in reducing total cost and number of ingredient suppliers
Quality Assurance Technician
Ventura Foods
Etobicoke, Ontario
01.2017 - 01.2019
- Conducted inspections and tests of products to ensure compliance with quality standards and customer specifications, resulting in a 99% pass rate on customer quality audits
- Developed Quality Audits to identify and track defects in products prior to mass production.
- Reduced wastage by providing effective solutions for stacking and separating ingredients and finished product on the floor
- Maintained Food safety standards, quality, and positive culture among fellow employees by ensuring compliance with GMPs, HACCP plans, CCP verification while monitoring results and adjustments as required
Security Supervisor
First Security Protection Services
North York, Ontario
01.2016 - 01.2017
- Provided high-quality customer service to guests, residents or clients reflecting excellent interpersonal skills, a professional demeanor, and a genuine desire to help others
- Managed multiple tasks and requests at once, prioritized, and managed time effectively while maintaining patience and professionalism under pressure
Education
Advanced Diploma - Food Science Technology
Centennial College
01.2017
Bachelors - Food Science and Technology
01.2014
Skills
- SAP experienced
- Microsoft Excel Suite
- Data Analysis and Reporting
- Inventory Management
- Supply Chain Forecasting
- Customer Support
- Process Improvement
- Inventory Optimization
- Cross-functional Collaboration
- Effective Communication
Timeline
Senior Customer Planning and Procurement Analyst
Belvika Trade & Packaging
11.2021 - Current
Supply and Demand Planner
Ventura Foods
01.2021 - 10.2021
R&D Lab Technician and Administrator
Ventura Foods
01.2019 - 01.2021
Quality Assurance Technician
Ventura Foods
01.2017 - 01.2019
Security Supervisor
First Security Protection Services
01.2016 - 01.2017
Advanced Diploma - Food Science Technology
Centennial College
Bachelors - Food Science and Technology
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