Karanveer Jhutty
Calgary
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Universal Ford Lincoln
06.2021 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Processed transactions accurately while maintaining a high level of customer service.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Established rapport with customers using active listening and interpersonal skills.
- Gathered and prepared sales materials in preparation for sales meetings.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
Construction Worker
Roofings Group Volunteer
01.2021 - 05.2021
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Supervisor
Levis Jeans
10.2018 - 12.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Sales Associate
Levis Jeans
01.2017 - 09.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Associate of Arts - Business Administration
ABM COLLEGE
Calgary, AB08.2019
Associate of Arts - Business Management
Olds College, Olds, AB
Calgary, AB04.2019
Skills
- Display building
- Processing payments
- Complex Problem-Solving
- Stock management
- Cash Handling
- Sales expertise
- Point of sale operation
- Customer Assistance
- Product Knowledge
- Building Customer Loyalty
- Merchandise Recommendations
- Team Cooperation
- Marketing Strategies
- Positive Customer Engagement
Languages
English
Hindi
Punjabi
Timeline
Sales Assistant
Universal Ford Lincoln
06.2021 - Current
Construction Worker
Roofings Group Volunteer
01.2021 - 05.2021
Supervisor
Levis Jeans
10.2018 - 12.2020
Sales Associate
Levis Jeans
01.2017 - 09.2018
Associate of Arts - Business Administration
ABM COLLEGE
Associate of Arts - Business Management
Olds College, Olds, AB
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