SHIVANE DHAWAN
Edmonton,Canada
Summary
Enthusiastic and reliable second-year university student with strong interest in customer service. Quick learner, with clear communication skills, and the ability to stay calm under pressure. Eager to support team-oriented environment and deliver positive customer experiences. Flexible, punctual, and ready to grow professionally.
Overview
1
1
year of professional experience
Work History
Peer Mentor
Cecil Convent School
Ambala, Haryana
05.2024 - 08.2024
- Demonstrated leadership and reliability by committing to regular tutoring sessions outside of class hours.
- Developed confidence and public speaking skills by guiding peers through challenging topics.
- Maintained a supportive and respectful environment that encouraged student learning.
Sales Associate
Reliance
Ambala, Haryana
12.2023 - 07.2024
- Assisted over 100 customers weekly, ensuring smooth checkouts and support.
- Managed cash handling with 100% accuracy during opening and closing shifts.
- Restocked shelves efficiently, reducing stockouts by 30%.
- Created monthly reports on sales trends and cash flow for management.
- Built strong multitasking and teamwork skills in a fast-paced retail setting.
Education
Bachelor of Science (B.S.) - Mathematics and Computer Science
University of Alberta
Edmonton, Canada08.2028
Skills
- Flexible and adaptable
- Effective communication skills
- Cash handling and transactions
- Customer service excellence
- Detail-oriented
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Volunteer Experience
Lions Club International, Ambala, Haryana | 01/2023-12/2023
Volunteered with an organization dedicated to supporting underprivileged communities through book and food donations. Assisted in organizing donation drives, sorting and distributing essential supplies, and coordinating events. Worked closely with team members to promote education and food security in underserved areas, fostering a sense of community.
Timeline
Peer Mentor
Cecil Convent School
05.2024 - 08.2024
Sales Associate
Reliance
12.2023 - 07.2024
Bachelor of Science (B.S.) - Mathematics and Computer Science
University of Alberta
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