Overview
Work History
Education
Skills
Timeline
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Shivana Bhukal

Toronto,ON

Overview

7
7
years of professional experience

Work History

Property Manager Office Administrator

Di Battista Gambin Developments Limited
Toronto, ON
08.2020 - Current
  • Organized and maintained all tenant files, documents, and other records in accordance with company policy.
  • Created and processed rental agreements, lease renewals, notices to vacate, rent increases, evictions and other related paperwork.
  • Handled tenant complaints, inquiries and requests regarding maintenance issues or rent payments in a timely manner.
  • Conducted regular property inspections to ensure compliance with safety regulations and local ordinances.
  • Coordinated with contractors for repairs, renovations or other services as needed.
  • Maintained accurate financial records of rental income and expenses in software programs such as QuickBooks.
  • Generated monthly reports on occupancy rates, delinquency rates, cash flow analysis and other performance metrics.
  • Provided administrative support including answering phones, filing documents and managing correspondence with clients and tenants.

Executive Assistant to the President

Di Battista Gambin Developments Limited
Toronto, ON
11.2017 - Current
  • ž Provided ongoing administrative support directly to company President through the management of the day-to-day schedule, organized meetings and conference calls and prepared various reports required by the President including the monthly TMI reports, weekly budget reports and outstanding account receivables reports
  • ž Regularly handled sensitive legal materials and confidential documents for both the company and all tenants in a highly professional and discreet manner
  • ž Administered company’s general inbox and responsible for all office correspondence including proofreading and typing emails on behalf of company President, sent all tenant communications by email or mail, typed monthly letters to notify tenants of rent increases, lease expiry notices, request for insurance certificates and annual TMI adjustments
  • Assisted in drafting speeches and other communications for the President
  • Handled confidential correspondence on behalf of the President.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • ž Administered physical and digital filing systems, kept records well-maintained and easily retrievable by office staff, including managing the organization, retention and destruction of all corporate records to enhance office efficiency
  • ž Reception responsibilities: Answered phone calls with the relevant company greeting, effectively screened and directed calls to the appropriate person, took comprehensive messages and greeted office visitors in a professional and friendly manner
  • ž Performed Bookkeeping duties in Intuit QuickBooks such as entered tenant payments and prepared deposit slips for monthly rent and other receivables. Entered vendor bills and other payables and generated and prepared cheques to be signed and mailed weekly

General Office Associate

Saks Fifth Avenue
Toronto, ON
11.2016 - 11.2017
  • ž Provided administrative and technical support to senior executives to ensure the success of daily operations, special projects and promotional events
  • ž Performed daily sales audits, vault counts, reconciled cash discrepancies and prepared cash deposits totaling over $100,000.00
  • ž Conducted training sessions for new and existing associates on Point of Sale and register guidelines to help boost knowledge and confidence on the sales floor
  • ž Served as initial contact to dissatisfied clients and devised immediate solutions in order to prevent further escalation and maintain overall client satisfaction

Education

Bachelor of Arts - Women Gender Studies And Equity Studies

University of Toronto
Toronto, ON
06-2014

Skills

  • ž Executive Assistant with 7 years’ experience directly supporting the company President and professionally handling sensitive materials
  • ž Human Resources background including resume screening, interviewing, employee training and development
  • ž Customer Service professional with 13 years’ experience specializing in customer retention and complaint resolution
  • ž Excellent interpersonal skills, both as a collaborative team player and leader and manager who fosters a supportive and high-performance environment
  • ž Advanced knowledge of Microsoft Office including Word and Excel and other company-specific proprietary software
  • Bookkeeping with intermediate proficiency in Intuit QuickBooks

Timeline

Property Manager Office Administrator

Di Battista Gambin Developments Limited
08.2020 - Current

Executive Assistant to the President

Di Battista Gambin Developments Limited
11.2017 - Current

General Office Associate

Saks Fifth Avenue
11.2016 - 11.2017

Bachelor of Arts - Women Gender Studies And Equity Studies

University of Toronto

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Shivana Bhukal