Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Shivam Vinayak

Halifax,NS

Summary

Strong leader and problem-solver well known for creating positive workplace culture and high performing teams, dedicated to streamlining operations to decrease costs and promote organizational efficiency. Innovative and responsible individual with independent decision-making skills and sound judgment to positively impact company success.

Results-driven professional with extensive experience in sales and marketing, known for delivering impactful campaigns and fostering team collaboration. Recognized for adaptability and strong focus on achieving results in dynamic environments. Proficient in strategic planning and client relationship management.

Experienced with developing innovative sales and marketing strategies that drive revenue growth. Utilizes data-driven insights to optimize campaign effectiveness and market positioning. Track record of fostering team collaboration and achieving business objectives through strategic execution.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales and Marketing Executive

EastLink Communications
04.2022 - Current
  • Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
  • Built relationships with customers and community to promote long term business growth.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Manager

The Bicycle Thief
09.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and implemented business strategies to achieve business goals and stay competitive.

Banking Intern

Royal Bank Of Canada, RBC
01.2020 - 05.2020
  • Helped customers with service needs, product explanations and banking.
  • Prepared banking reports and reconciliation by preparing checks and setting up new accounts.
  • Executed wire transfers, stop payments and account transfers.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Maintained friendly and professional customer interactions.

Customer Service Representative

The Source, Bell
03.2018 - 12.2019
  • Responded to customer requests for products, services, and company information.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Emphasized product specifications to meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Education

Bachelor of Arts -

Fanshawe College
London, ON
08.2019

Skills

  • Team Leadership
  • Effective Customer Communication
  • Product and Service Management
  • Financial Documentation
  • Network Strategy
  • Clean Driver's Abstract
  • Excellent Troubleshooting and Problem Solving Skills
  • KPI tracking
  • Project planning
  • Product strategy
  • Product lifecycle management
  • Data-driven decision making

Languages

English
Full Professional
English
Full Professional

Certification

NFSTP(Safe Food Handelers) Certificate, Smart Serve, First-Aid and CPR

Timeline

Sales and Marketing Executive

EastLink Communications
04.2022 - Current

Manager

The Bicycle Thief
09.2020 - Current

Banking Intern

Royal Bank Of Canada, RBC
01.2020 - 05.2020

Customer Service Representative

The Source, Bell
03.2018 - 12.2019

Bachelor of Arts -

Fanshawe College

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Shivam Vinayak