SHIVAM VERMA
Zara
Ottawa,ON
Overview
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background in matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Seeking and maintaining a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving skills.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
04+
years of professional experience
02+
Languages
Work History
05.2023 - Current3 Years 5 Months
Operation Assistant Manager
Zara | Ottawa, Canada
- Created employee schedules to align coverage with forecasted demand.
- Coordinated with vendors to ensure timely product delivery and resolve supply chain issues.
- Ensured compliance with safety regulations by conducting regular inspections of equipment and store operations.
- Facilitated team-building activities to enhance team cohesion and morale.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Coordinated visual merchandising updates to align presentations with brand guidelines.
08.2022 - 05.20263 Years 9 Months
Supervisor
Little India Cafe | Ottawa
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Skilled at working independently and collaboratively in a team environment.
- Enforced food safety, hygiene, and sanitation practices across service areas.
- Monitored cash handling, till reconciliation, and end-of-shift reporting for accuracy.
- Scheduled team shifts, balanced coverage, and adjusted labor to match service demand.
01.2023 - 05.20234 Months
Employee Trainer
Logistics Warehouse | Cornwall, Canada
- Established and maintained quality control standards.
- Built and maintained professional relationships with vendors and suppliers.
- Built partnerships with external training providers to support training goals.
Education
High School Diploma
Govt. Boys Senior Secondary School | Delhi, India | 04.2019
Govt. Boys Senior Secondary School - Delhi, India
04.2019
Bachelor of Business Administration
St. Lawrence College | Cornwall, ON | 04.2024
St. Lawrence College - Cornwall, ON
04.2024
Skills
LANGUAGES
Hindi - Native or Bilingual
Native or Bilingual
English
Full Professional
Timeline
Operation Assistant Manager
Zara
05.2023 - CurrentRead more
Employee Trainer
Logistics Warehouse
01.2023 - 05.2023Read more
Supervisor
Little India Cafe
08.2022 - 05.2026Read more
St. Lawrence College - Bachelor of Business Administration,
Read more
Govt. Boys Senior Secondary School - High School Diploma,
Read more