Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
SalesAssociate

Shivam Sharma

Vancouver,Canada

Summary

Dynamic and results-driven Associate of Science graduate with a strong foundation in biology, physiology, anatomy, chemistry, and data science. Excellent communication skills, collaborative mindset, and exceptional organizational ability. Demonstrated success in thriving within fast-paced environments while consistently delivering measurable results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Sunglass Hut
04.2024 - Current
  • Assisted customers by identifying needs, offering advice, and explaining product features
  • Improved merchandising and layout for optimal customer experience
  • Organized backstock and conducted inventory management through data audits
  • Demonstrated strong communication skills, leading to a 125% increase in personal daily sales goals

Support Associate

Tory Burch
11.2022 - 04.2024
  • Delivered high-quality customer service, resolving issues to achieve a 90% customer satisfaction rate
  • Trained and supervised new employees on customer service and operational best practices
  • Maintained clean, organized workspaces to ensure maximum productivity

Pharmacy Assistant

Apollo Pharmacy
06.2021 - 08.2022
  • Assisted pharmacists in preparing and dispensing medications, ensuring accuracy and compliance with prescriptions
  • Managed inventory by stocking shelves, checking expiration dates, and placing orders for low-stock items
  • Provided excellent customer service by answering inquiries, explaining medication usage, and processing transactions
  • Maintained accurate patient records and ensured confidentiality
  • Managed scheduling and booking of patient appointments
  • Contributed to the overall organization and cleanliness of the pharmacy

Education

Associate of Science Degree -

Capilano University
North Vancouver, BC
12.2024

Skills

  • Knowledge of medical terminology
  • Typing speed: 45 WPM
  • Proficient in Microsoft Office Suite
  • Data entry software
  • Ability to prioritize and manage multiple tasks efficiently
  • Strong verbal and written communication skills
  • Experience maintaining patient records with confidentiality
  • Managed scheduling and booking of patient appointments
  • Excellent interpersonal and customer service skills
  • Familiarity with office equipment such as fax machines, scanners, and copiers
  • Teamwork and adaptability in a healthcare setting

Certification

  • CPR License
  • First Aid Training

Accomplishments

  • Provided care and support to sick adults through volunteer work at Hope Foundation NGO in India.
  • Coordinated with healthcare professionals to ensure proper care plans were followed.
  • Organized wellness workshops and educational sessions for health promotion.
  • Maintained accurate records of patient progress and activities, contributing to the NGO's mission.

Languages

English
Hindi

Timeline

Sales Associate

Sunglass Hut
04.2024 - Current

Support Associate

Tory Burch
11.2022 - 04.2024

Pharmacy Assistant

Apollo Pharmacy
06.2021 - 08.2022

Associate of Science Degree -

Capilano University

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Shivam Sharma