Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shivam Sharma

Toronto,ON

Summary

Adept at enhancing client satisfaction, I spearheaded initiatives at Asstron E Service that resolved billing discrepancies and streamlined account receivables. My expertise in HIPAA compliance, combined with exceptional time management and communication skills, significantly contributed to customized client solutions, fostering robust client relationships and teamwork.

Overview

2
2
years of professional experience

Work History

Client Service Executive

Asstron E Service
08.2022 - 02.2024
  • Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
  • Collaborated with internal teams to deliver customized solutions for clients'' unique needs.
  • Managed accounts receivables, including timely invoicing, payment processing, and resolving billing discrepancies..
  • Demonstrated proficiency in HIPAA compliance, ADA guidelines.

Education

Ontario Graduate Certificate - Business/MGMT/Marketing

Humber Institute of Technology And Advanced Learning
Toronto, None
04-2025

Skills

  • Time management skills
  • Client relationship building
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Attention to detail
  • Self motivation

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Client Service Executive

Asstron E Service
08.2022 - 02.2024

Ontario Graduate Certificate - Business/MGMT/Marketing

Humber Institute of Technology And Advanced Learning

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Shivam Sharma