SHIVAM SHARMA
Brampton,CANADA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Mobile Patrol Security Officer
GardaWorld Security
07.2023 - Current
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations via electronic device (GTrack).
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolling in a variety of settings (mobile and foot)
- Performing lockups and unlocks of ATM vestibule.
- Enforcing property rules, city by-laws, and other applicable laws.
- Deterring and responding to incidents on the property.
- Responding to various types of emergencies including alarms response.
Tactical Security Guard
Security Concepts Inc.
04.2021 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolling in a variety of settings on foot.
- Enforcing property rules, city by-laws, and other applicable laws.
- Deterring and responding to incidents on the property.
- Responding to various types of emergencies including fire alarms.
- Write clear, detailed reports submitted via electronic device (GTrack).
Quality Engineer
Bajaj Auto Ltd. Chakan Plant
06.2018 - 07.2019
- Responsible for inward quality inspection of parts supplied from vendors & in-house machine shop.
- Identify process & quality problems at in-house and vendor end to determine systematic root cause & follow up through corrective action.
- Test the vehicles to ensure that they meet safety and quality standards.
Customer Service Representative & Cashier
Subway
07.2019 - 08.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Always give timely and upbeat service to the customers.
- Answered customer telephone calls to take orders.
Education
High School - Applied Science For Engineering
Pratap Public School
Karnal, India04.2015
Motive Power Technician-Automotive - Applied Science For Engineering
Fanshawe College of Applied Arts And Technology
London, ON04.2022
Advanced Diploma - Mechanical Engineering
Government Polytechnic
Nilokheri, India05.2018
Skills
- Initiative and Confident at Customer Service
- Completion course of Autodesk AutoCAD 2017
- Good Written & Verbal Communication Skills
- Basic Computer & Internet
- MS-Office
- Social media
- Email communication
Accomplishments
Automotive Technician Certification
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Additional Information
Ontario Driver’s Licence “Class G” (2 Year old).
Security Guard License(till May 2024).
First Aid CPR Level C Certification.
Use of Force Certification(Monadnock Stick and Handcuffing) valid till August 2024.
Availability
Full time(Sunday-Saturday)
Immigration Status
Work Permit
Timeline
Mobile Patrol Security Officer
GardaWorld Security
07.2023 - Current
Tactical Security Guard
Security Concepts Inc.
04.2021 - 05.2022
Customer Service Representative & Cashier
Subway
07.2019 - 08.2020
Quality Engineer
Bajaj Auto Ltd. Chakan Plant
06.2018 - 07.2019
High School - Applied Science For Engineering
Pratap Public School
Motive Power Technician-Automotive - Applied Science For Engineering
Fanshawe College of Applied Arts And Technology
Advanced Diploma - Mechanical Engineering
Government Polytechnic
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