Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shivam Patel

Etobicoke

Summary

Dynamic leader with proven expertise in staff supervision and customer service excellence, honed at Shoppers Drug Mart and other notable retailers. Skilled in inventory management and sales promotion, I've driven team success through effective training and innovative merchandising strategies. My approach boosts productivity and customer satisfaction, leveraging multitasking abilities and organizational skills for impactful results.

Overview

6
6
years of professional experience

Work History

Store Supervisor & Cosmetician

Shoppers Drug Mart
04.2023 - Current
  • Monitored sales trends, making recommendations for product promotions and layout changes.
  • Implemented visual merchandising strategies, enhancing product displays to attract customers.
  • Oversaw daily operations of store, ensuring smooth workflow and customer satisfaction.
  • Oversaw daily operations to ensure smooth and efficient store function.

Supervisor

Canadian Tire
04.2022 - 12.2023
  • Trained staff on best practices to enhance service delivery.
  • Coordinated cross-functional projects to achieve organizational goals.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.

Store Associate ( Seasonal - Christmas Hiring )

Bath and Body Work
09.2022 - 01.2023
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Lead Hand

Maple Leaf Foods
10.2020 - 03.2022
  • Implemented quality control measures for minimizing errors in production processes.
  • Conducted safety audits to ensure compliance with industry regulations and best practices.
  • Boosted overall productivity by providing hands-on training and guidance to junior team members.
  • Optimized workflows with effective communication among team members, resulting in higher quality output.
  • Enhanced production efficiency by streamlining processes and implementing best practices.

Store Associate ( Seasonal - Christmas Hiring )

Winners & HomeSense
09.2021 - 01.2022
  • Executed daily visual merchandising tasks to promote new arrivals and seasonal promotions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Customer Service Representative

Honda Manufacturing
02.2019 - 11.2020
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor of Arts -

University of Guelph-humber
Toronto
08-2026

High School Diploma -

Georgian College of Applied Arts And Technology
Barrie, None
05-2019

Skills

  • Inventory management
  • Customer service
  • Staff supervision
  • Multitasking and organization
  • Sales strategies
  • Documentation and reporting
  • Sales promotion
  • Cash management

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Full Professional
Hindi
Native or Bilingual

Timeline

Store Supervisor & Cosmetician

Shoppers Drug Mart
04.2023 - Current

Store Associate ( Seasonal - Christmas Hiring )

Bath and Body Work
09.2022 - 01.2023

Supervisor

Canadian Tire
04.2022 - 12.2023

Store Associate ( Seasonal - Christmas Hiring )

Winners & HomeSense
09.2021 - 01.2022

Lead Hand

Maple Leaf Foods
10.2020 - 03.2022

Customer Service Representative

Honda Manufacturing
02.2019 - 11.2020

Bachelor of Arts -

University of Guelph-humber

High School Diploma -

Georgian College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Shivam Patel