Shivam Nagar
Toronto,Canada
Summary
Reliable and adaptable Team Member with a strong background in customer service and a proven ability to work well with diverse teams. Bringing excellent communication and organizational skills and a positive attitude to every task. Able to adapt quickly to new environments and responsibilities, dedicated to supporting team goals and maintaining a collaborative, customer-focused atmosphere. Known for punctuality, attention to detail, and willingness to assist others, eager to contribute to a team-oriented workplace.
Overview
2
2
years of professional experience
Work History
Delivery Rider
Uber Eats
10.2024 - Current
- Completed on-time deliveries by choosing the best and most efficient routes.
Delivery Rider
Uber Eats
10.2024 - Current
- Completed on-time deliveries by choosing the best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Dishwasher/Prep Cook
Beretta Kitchen
03.2024 - 10.2024
- Ensure all cookware, utensils, and dishes are cleaned and sanitized efficiently to support a fast-paced kitchen environment
- Operate and maintain dishwashing equipment, including commercial dishwashers and hand wash stations
- Assist chefs with food preparation tasks, adhering to hygiene and food safety standards
- Maintain cleanliness and sanitation in all areas of the kitchen
- Provide support for catering deliveries, using a valid G driver's license to ensure prompt service to clients
- Perform moderate physical tasks, including lifting up to 50 pounds, carrying, and standing for extended periods
Customer Service Associate
Frontizo Business Services Pvt Ltd
04.2023 - 10.2023
- Handled customer complaints for Amazon.com professionally, resulting in satisfactory outcomes and positive feedback
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers
- Responded to customer calls and answered questions about products and services
- Maintained high level of product knowledge, providing accurate information to customers
- Solved problems with products and services by providing customers with technical support
Education
Post-Graduate Certificate - Business Information Technology
Seneca College of Applied Arts And Technology
Toronto, ON12-2025
Bachelor of Science - Computer Science
Panjab University
Chandigarh, India07-2022
Skills
- Communication
- Problem-Solving
- Adaptability
- Computer Skills
- Teamwork
- Collaboration
- Quick Learner
- Strong Work-Ethic
- Time Management
- Food Safety Awareness
- Attention to Detail
- Interpersonal Skills
- Multitasking
- Flexibility
- Professionalism
- Critical thinking
Personal Information
Available: Full Time (Monday - Sunday/ All Day)
Timeline
Delivery Rider
Uber Eats
10.2024 - Current
Delivery Rider
Uber Eats
10.2024 - Current
Dishwasher/Prep Cook
Beretta Kitchen
03.2024 - 10.2024
Customer Service Associate
Frontizo Business Services Pvt Ltd
04.2023 - 10.2023
Post-Graduate Certificate - Business Information Technology
Seneca College of Applied Arts And Technology
Bachelor of Science - Computer Science
Panjab University
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