Shivam Mehta
Edmonton
Summary
Dynamic Customer Service Representative with a year of experience, demonstrating a strong commitment to enhancing customer satisfaction and support. Proficient in problem-solving, Good communication skills, and resolutions. Eager to leverage these capabilities as a Customer Support Executive, contributing to a customer-centric environment while driving positive outcomes. Compassion and understanding can handle long queues and can assess a problem and deliver a solution quickly.
Overview
1
1
year of professional experience
Work History
Customer service representative
Safeway
03.2024 - 03.2025
- 1. Treats all customers and associates sincerely, and appreciatively and minimizes the time in the checkout line, acknowledging waiting customers.
- 2. Actively listen and identify customer needs, process transactions
- 3. I build and retain long-lasting relationships with new and existing customers in a multichannel retail environment
- 4. Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Cashier
SAFEWAY
03.2024 - 03.2025
- 1. Follows all Safety and Loss Prevention policies and procedures.
- 2. Follows processes on the front end designed to mitigate shrink and protect assets. compassion and understanding, can handle long queues, assess a problem, and deliver a solution quickly.
- 3. Performed cashier duties in a high-volume retail environment.
Education
Business Management
Olds college of agriculture and Technology
12.2025
Skills
- Teamwork
- Ability to Multitask
- Problem Solving
- Time Management
- Communication Skills
- Communication
- Fast Learner
- Customer Service
- Ability to Work in a Team
- Good Communication
Availability
Saturday - Anytime
Sunday- Anytime
Timeline
Customer service representative
Safeway
03.2024 - 03.2025
Cashier
SAFEWAY
03.2024 - 03.2025
Business Management
Olds college of agriculture and Technology
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