Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer Experience
Timeline
Generic

Shivam Lakhani

Saint John,NB

Summary

Proactive team leader experienced in leading teams and managing multiple projects. Possesses excellent communication and problem-solving skills, as well as the ability to motivate and inspire team members to reach a common goal. Well-versed in training and developing staff and providing customer service to ensure a positive customer experience. Demonstrates commitment to quality assurance and process improvement in the workplace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
07.2023 - Current
  • Trained new employees on company policies, procedures and work ethics
  • Delegated tasks to team members according to individual strengths
  • Worked closely with upper management to develop strategies for improving operational efficiency within the department
  • Motivated employees to reach highest professional potential

Fence Installer

Fundy Fence
08.2024 - 11.2024

Firstly got myself trained

Helped foreman

Manager

Subway
05.2022 - 06.2023
  • Mentored and trained new employees on company policies and procedures
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
  • Monitored team productivity and performance to support goals

Construction Worker

Singh Renovation Inc.
01.2022 - 04.2022
  • Followed verbal and written instructions from supervisors
  • Worked collaboratively with teams of other construction workers
  • Cleaned or prepared construction sites to eliminate possible hazards

Forklift Operator

Spectra Aluminum Products
08.2020 - 12.2021
  • Followed safety protocols and regulations for operating a forklift
  • Placed and arranged items and packages on pallets for transport
  • Inspected forklift equipment daily to ensure proper functioning

Isolation Support Worker

EZ Security
09.2020 - 04.2021

Team Leader

Spectra Aluminium Products
03.2020 - 08.2020
  • Mentored and coached team members to ensure successful performance
  • Delegated tasks to team members according to project requirements and employee strengths
  • Motivated team to achieve optimal results through effective communication and interpersonal skills
  • Created clear roles and responsibilities for each member of the team based on strengths and weaknesses

Education

Bachelor - Business Administration

Georgian College
Barrie, ON
01.2020

Skills

  • Performance Evaluation
  • Leadership Abilities
  • Emotional Intelligence
  • Staff Development
  • Industry Knowledge
  • Employee Motivation
  • Team Building
  • Customer Service
  • Project Management

Languages

English
Professional Working

Certification

  • Class 5 License
  • Food Safety Handler Certificate

Volunteer Experience

Isolation Support Worker, EZ Security, Barrie, ON, 09/01/20, 04/30/21

Timeline

Fence Installer

Fundy Fence
08.2024 - 11.2024

Supervisor

Tim Hortons
07.2023 - Current

Manager

Subway
05.2022 - 06.2023

Construction Worker

Singh Renovation Inc.
01.2022 - 04.2022

Isolation Support Worker

EZ Security
09.2020 - 04.2021

Forklift Operator

Spectra Aluminum Products
08.2020 - 12.2021

Team Leader

Spectra Aluminium Products
03.2020 - 08.2020

Bachelor - Business Administration

Georgian College
Shivam Lakhani