Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shivam Kapil

Surrey,British Columbia

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Security Officer

Reflection Banquet Hall
02.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Warehouse Worker

Lululemon
10.2023 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.

Sales Representative Manager

Vishal Mega Mart
06.2019 - 12.2020
  • Regularly monitored team''s progress against established KPIs, providing feedback for continuous improvement in performance levels.
  • Streamlined communication channels within the team for enhanced collaboration and information sharing among members.
  • Developed a high-performing sales team through regular training, coaching, and performance evaluations.

Regional Officer

A U Small Finance Bank
02.2018 - 05.2019
  • Dealing with customers and providing Property loan assistance in Bank.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.

Senior Sales Officer

HDB Financial Services Ltd.
02.2017 - 01.2018
  • Dealing with customers and providing personal loan assistance in Bank.
  • Maintained an up-to-date understanding of relevant industry trends and developments, incorporating this knowledge into sales strategies and tactics.
  • Achieved consistently high annual sales targets by diligently monitoring progress and adjusting strategies as needed.

Cashier (Account Manager)

G B Finance company
01.2015 - 12.2017
  • Managing cash register and assisting customers with billing and inquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Education

Post baccalaureate Diploma in Law Enforcement Studies - Law Enforcement

Justice Institute of British Columbia
New Westminster, BC
12.2023

Bachelor of Law - Law

Maharaja Ganga Singh University (Bikaner)
India
04.2019

Bachelor of Commerce - Commerce

A S College Khanna (PUNJAB)
India
04.2014

Skills

  • Security Guard License
  • Sales team training
  • Excellent Communication, Multitasking Abilities
  • Quality Control
  • communication skills

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Security Guard License

Timeline

Warehouse Worker

Lululemon
10.2023 - 01.2024

Security Officer

Reflection Banquet Hall
02.2022 - Current

Sales Representative Manager

Vishal Mega Mart
06.2019 - 12.2020

Regional Officer

A U Small Finance Bank
02.2018 - 05.2019

Senior Sales Officer

HDB Financial Services Ltd.
02.2017 - 01.2018

Cashier (Account Manager)

G B Finance company
01.2015 - 12.2017

Post baccalaureate Diploma in Law Enforcement Studies - Law Enforcement

Justice Institute of British Columbia

Bachelor of Law - Law

Maharaja Ganga Singh University (Bikaner)

Bachelor of Commerce - Commerce

A S College Khanna (PUNJAB)

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Shivam Kapil