Shivam Gupta
Winnipeg,MB
Summary
Energetic and personable individual with passion for customer service and keen interest in golf industry. Possesses foundational understanding of golf terminology and equipment and demonstrates strong interpersonal and communication skills. Capable of providing excellent customer service and contributing to positive golfing experience for all patrons.
Overview
5
5
years of professional experience
Work History
Transit Bus Operator
Winnipeg Transit
11.2023 - 06.2025
- Operated transit buses safely, adhering to traffic laws and regulations.
- Assisted passengers with boarding and disembarking, ensuring a smooth experience.
Walmart Associate
Walmart
11.2022 - 04.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate inventory levels through regular stock checks and timely restocking procedures.
Mobile Security Officer
GardaWorld Security
11.2020 - 10.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and reporting suspicious activities.
Customer Service Representative
Intouch CX
06.2020 - 07.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining quality service standards.
Education
Associate of Applied Science - Computer Programming
Lambton College
Mississauga, ON04-2019
Skills
- Team management
- Problem solving
- Effective communication
- Leadership
- Technical Skills
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Transit Bus Operator
Winnipeg Transit
11.2023 - 06.2025
Walmart Associate
Walmart
11.2022 - 04.2024
Mobile Security Officer
GardaWorld Security
11.2020 - 10.2023
Customer Service Representative
Intouch CX
06.2020 - 07.2020
Associate of Applied Science - Computer Programming
Lambton College