Shivam Gupta
Halifax,Nova Scotia
Summary
Reliable Medical Laboratory Assistant with experience in performing routine and specialized laboratory tests. Possess strong skills in lab equipment operation, specimen collection, and quality control procedures. Demonstrated ability to contribute positively to team dynamics by establishing strong collaborative relationships within all levels of staff members. Proven track record of improving efficiency in laboratory operations and successfully completing complex testing procedures.
Overview
5
5
years of professional experience
Work History
Coustomer Service(intern)
ordicell
MONTREAL, QUEBEC
03.2023 - 05.2023
- Provided technical support to customers via phone, email, and chat.
- Assessed customer needs, identified issues, and provided solutions for customer inquiries.
- Resolved escalated customer complaints in a timely manner.
- Demonstrated strong problem-solving skills to diagnose and troubleshoot technical issues.
Medical Laboratory Assistant(Volunteer)
Laboratoires CDL Inc.
Montreal, Quebec
01.2022 - 09.2022
- Performed laboratory tests such as hemoglobin, hematocrit, and coagulation studies.
- Collected blood samples from patients for testing purposes.
- Managed the inventory of laboratory supplies and reagents.
- Entered data into electronic medical records systems accurately and timely.
- Prepared media and stains for microscopic examination of specimens.
- Observed safety protocols while working with hazardous materials in the lab setting.
Lab Assistant
Mahajan Laboratory
Amritsar, Punjab
04.2018 - 05.2021
- Performed routine laboratory tests, such as cell culturing, PCR and ELISA assays.
- Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
- Conducted data analysis to identify trends in experiments.
- Documented results accurately in lab notebooks according to scientific standards.
- Organized lab test solutions, compounds and reagents.
Education
High School Diploma -
Teccart Institute
Montreal, QC05-2023
High School Diploma -
Shree Radha Madhav Teachnical College
Amritsar06-2021
GED -
Kendriya Vidyalaya No 1 Amritsar Cantt
Amritsar 04-2019
Skills
- Network: network topology & configuration, DHCP, DNS, Active directories
- Microsoft Office 365
- Account Management
- Laboratory safety protocols
- Sample preparation
- Biohazard waste disposal
- Slide preparation
- Sterile technique
- Hematology
- Clinical chemistry
- Lab supply management
- Urinalysis testing
- Instrument maintenance
- Lab instrument maintenance
Languages
English
Full Professional
Timeline
Coustomer Service(intern)
ordicell
03.2023 - 05.2023
Medical Laboratory Assistant(Volunteer)
Laboratoires CDL Inc.
01.2022 - 09.2022
Lab Assistant
Mahajan Laboratory
04.2018 - 05.2021
High School Diploma -
Teccart Institute
High School Diploma -
Shree Radha Madhav Teachnical College
GED -
Kendriya Vidyalaya No 1 Amritsar Cantt
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