Shivam Grewal

• Improved customer satisfaction through staff training in customer service and product knowledge.
• Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

• Checked guests' photo identification for validity and age requirements.
• Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.

• Developed and executed highly successful marketing strategies that resulted in the sale of over 200 projects, driving significant business growth and establishing a strong brand presence in the market.
• Proactively built and nurtured enduring customer relationships, leading to successful sales through various tenders and making a substantial contribution to the overall increase in sales revenue.
• Utilized comprehensive sales performance monitoring and data analysis to identify key insights, enabling the implementation of targeted strategies that significantly increased sales with different tenders. This led to notable market share growth and revenue expansion for the company.

• Assisted in the execution of marketing strategies, contributing to increased brand awareness and customer engagement.
Assisted in tracking marketing performance metrics and generating reports for campaign evaluation.
• Collaborated closely with the small team to ensure consistent brand messaging and effective communication