Hi, I’m
Shivam Dahiya
Brampton,ON
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
years of professional experience
Work History
Orion One 32
Manager - Sales and Marketing
07.2023 - 07.2024
Job overview
- Learned and managed the business development of the company using marketing tools and techniques.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
- Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify customer needs and preferences.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Managed approximately 50 incoming calls, emails per day from customers
Bawandar
Executive, Digital
09.2021 - 03.2023
Job overview
- Worked closely with internal product development teams to provide feedback on client needs and preferences, driving continuous improvement of digital offerings.
- Exceeded sales targets through effective account management and strategic upselling of digital products and services.
- Established strong rapport with clients through regular communication, building trust and loyalty within the professional relationship.
- Implemented innovative sales strategies, resulting in increased revenue from new and existing accounts.
Golden Twinkle Granite Industry
Marketing Professional and Data Analyst
03.2018 - 02.2020
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Conducted market research and analysis to identify consumer trends and preferences.
- Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms
- Led a team of designers in creating visually appealing collateral materials that effectively communicated key messages to target audiences.
Delhi University
Teaching Assistant Lab
01.2018 - 09.2018
Job overview
- Assisted in developing lab curriculum
- Wrote lectures
- Created projects
- Presented
- Graded
- Conducted labs on regression using python and SQL
Education
Trent UniversityOshawa, ON
HR And Business Communication from Business And Organizational Administration
09.2024
University Of DelhiDelhi , India
BBA
12.2020
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Staff Training and Development
- Sales Techniques
- Relationship Building
Technicalcompetenciesandskills
Windows 8, Windows 10, Microsoft Office, MS Excel, SQL, Tableau, Python
Honorsandawards
- National Award winner - Theatre competition
- Excellence award for 'Best short film' and 'Best Actor' at the 6th Dada Saheb Phalke film festival
Activities
- Head Coordinator (student), International Teacher's Conference, Rajdhani College, DU, 2018
- Cultural fest, SRCC, DU, 2019, JMC, DU, 2018
Community Service
- Voluntary member of PRERNA - NGO
- Volunteer at Colors of Life Foundation
- Volunteer at Swachh Bharat Abhiyaan
- Street Plays - Safety of Women & Road Rage Campaign
- Volunteer for Relief Campaigns
Languages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager - Sales and Marketing
Orion One 32
07.2023 - 07.2024
Executive, Digital
Bawandar
09.2021 - 03.2023
Marketing Professional and Data Analyst
Golden Twinkle Granite Industry
03.2018 - 02.2020
Teaching Assistant Lab
Delhi University
01.2018 - 09.2018
Trent University
HR And Business Communication from Business And Organizational Administration
University Of Delhi
BBA
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