Shivam Chaudhari
Kitchener,Canada
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Fulfillment Department Manager
Walmart Canada Corp.
Kitchener, ON
05.2023 - Current
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Led a team of professionals to consistently achieve or exceed performance targets.
Personal Training Assistant
Movati Athletic
Kitchener, ON
01.2023 - 05.2023
- Enhanced client fitness levels by designing personalized workout routines tailored to individual needs and goals.
- Assisted in increasing gym membership retention rates through providing exceptional customer service and support.
- Improved clients'' overall health and wellbeing by offering guidance on proper exercise techniques, nutrition, and lifestyle habits.
- Contributed to a positive and motivating gym atmosphere, fostering strong relationships with clients and staff members.
Customer Fulfillment Associate
Walmart Canada Corp.
Kitchener, ON
11.2021 - 05.2023
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Boosted customer loyalty, fostering positive relationships through exceptional service.
Education
Associate of Science - Fitness And Health Promotion
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2023
Skills
- Sales Reporting
- Cost Planning
- Logistics Planning
- Resource Coordination
- Performance Management
- Fitness assessment
- Body composition analysis
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Certification
CPR/First Aid
BLS
OFC Personal trainer
Power jack/Stacker
Timeline
Customer Fulfillment Department Manager
Walmart Canada Corp.
05.2023 - Current
Personal Training Assistant
Movati Athletic
01.2023 - 05.2023
Customer Fulfillment Associate
Walmart Canada Corp.
11.2021 - 05.2023
Associate of Science - Fitness And Health Promotion
Conestoga College Institute of Technology And Advanced Learning