Shivam Bhagat
Windsor,ON
Summary
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Machine Operator/Assembler
Henniges Automotive
01.2025 - Current
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
- Streamlined workflow by organizing supplies and tools efficiently, enabling faster completion of tasks.
Warehouse Forklift Operator
Amazon.in
07.2023 - 01.2025
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Streamlined order processing with efficient materials handling and accurate placement of goods using a forklift in designated locations.
Customer Service Representative
Burger King
02.2023 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Computer Applications Development
Radical Technical Institute
01-2025
High School Diploma -
Indo German Senior Secondary School
03.2023
Skills
- Proficient stress management
- Detail-oriented assembly
- Teamwork and collaboration
- Complex Problem-solving
- Forklift and pallet jack operation
- Heavy machinery operation
- Project timeline optimization
- Excellent communication Skills
- Workplace safety compliance
- Certified forklift operator
- Materials handling
- Analytical problem-solving
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Winner of the highest-level safety award given to employees within the corporation.
Certification
- Licensed Forklift Operator -ACE Forklift Training School
Timeline
Machine Operator/Assembler
Henniges Automotive
01.2025 - Current
Warehouse Forklift Operator
Amazon.in
07.2023 - 01.2025
Customer Service Representative
Burger King
02.2023 - 07.2023
High School Diploma -
Indo German Senior Secondary School
Computer Applications Development
Radical Technical Institute
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