Supervisor
7 Eleven Inc.
Mississauga, Ontario
1 2022 - 12.2022
- Hire and train or arrange for the training of new sales staff and monitor and report on performance
- Assign duties and prepare work schedules Authorized payments and the return of merchandise
- Resolved issues that may arise, including customer requests, complaints and supply shortages
- Maintained specified inventory and order merchandise
- Ensured the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
- Performed the same duties as workers supervised
- Performed key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints.
- Led a team of 15 customer service representatives, ensuring high levels of productivity and service delivery
