Shiva Naidu
Edmonton
Summary
Dynamic Operations Manager with a proven track record at Shiva Trucking LTD, excelling in problem-solving and team leadership. Expert in operations management and customer service, adept at handling high-volume calls and multitasking in fast-paced settings. Achieved high customer satisfaction through effective communication and strong leadership skills.
Overview
13
13
years of professional experience
Work History
Operations Manager
Shiva Trucking LTD
05.2012 - Current
-Manage Day to Day operations
-Handle over 100 calls per day with Clients, Sub contractors, prospects and employees
-proficient with invoicing, time management skills and multi-tasking in a fast pace environment
-Skilled in utilizing communication systems and leading a team to meet organizational goals. Strong problem-solving abilities and a commitment to maintaining high levels of customer satisfaction.
Education
Ross Sheppard High School
Edmonton, AB06.2009
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Shiva Trucking LTD
05.2012 - Current
Ross Sheppard High School
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