Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiva Khajehzadeh

Thornhill,ON

Summary

Highly organized and detail-oriented administrative professional with over 4 years of experience in project coordination and operational support within the telecommunications sector. Proven ability to manage reporting, documentation, and vendor communications across cross-functional teams. Strong skills in Microsoft Office, SharePoint, ServiceNow, and reporting tools. Adept at supporting leadership with project planning and daily operations in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Telecommunications Project Coordinator

Excel-group 2001 Inc.
Etobicoke, Ontario
01.2023 - Current
  • Prepared and submitted comprehensive project quotes and estimates based on work scopes and design documents, ensuring timely internal review and approvals.
  • Managed daily scheduling and task tracking using SharePoint and Excel, improving transparency and delivery accuracy across multiple teams.
  • Created and managed operational tickets (site access, transport, technical issues) in ServiceNow (Gemini) and Remedy, streamlining internal workflows and audit trails.
  • Coordinated procurement processes, including vendor communications, material ordering, and purchase order tracking, to meet project timelines.
  • Compiled and distributed weekly project reports, including status updates on deliverables, invoicing, and budget health, via Contractor Foreman and SharePoint.
  • Provided informal training and ongoing support to new team members on ticketing and reporting platforms to enhance tool adoption and compliance with internal procedures.
  • Maintained organized project documentation, and contributed to process improvement initiatives in collaboration with leadership.

ISP Project Coordinator

Wavestar Networks.
Toronto, Ontario
01.2021 - 01.2023
  • Assisted in the preparation of quotes and cost estimates, in coordination with engineers and project leads.
  • Managed and updated project plans using Smartsheet, supporting accountability and clear milestone tracking.
  • Submitted detailed as-built documentation and Method of Procedure (MOP) reports to ensure compliance with project standards.
  • Collaborated with vendors on material procurement and delivery timelines, proactively addressing supply issues.
  • Acted as a liaison between internal teams and external stakeholders to maintain alignment on project goals and timelines.

Education

Bachelor of Science - Architectural Engineering

Sepahan University of Isfahan
Isfahan, Iran

Skills

Coordination and communication

  • Cross-functional team collaboration
  • Internal stakeholder alignment
  • Scheduling coordination

Tools and systems:

  • ServiceNow
  • Remedy
  • SharePoint
  • Smartsheet
  • Microsoft Office tools and Outlook
  • SAP (Ericsson MANA)
  • Contractor Foreman

Reporting and documentation:

  • Status reporting
  • Procurement logs
  • Close-out package documentation
  • Quote preparation
  • Method of procedure documentation
  • Budget management

Soft skills:

  • Problem-solving
  • Training and development
  • Attention to detail

Timeline

Telecommunications Project Coordinator

Excel-group 2001 Inc.
01.2023 - Current

ISP Project Coordinator

Wavestar Networks.
01.2021 - 01.2023

Bachelor of Science - Architectural Engineering

Sepahan University of Isfahan

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Shiva Khajehzadeh