Shiva Ghanbari
Burnaby,British Columbia
Summary
Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and a friendly personality.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Sales Cashier
Shahrvand store
Tehran, Tehran
09.2019 - 06.2022
- Questions about store policies and customer concerns were answered.
- Provide friendly service and customer assistance to promote customer loyalty, satisfaction and sales.
- Merchandise on the sales floor is replenished, and shelves, racks and bins are organized for optimal appearance.
- Adapted cash drawer at the beginning and end of each shift, calculating errors and resolving discrepancies.
- Cash register management, POS software, UPC scanner and scales.
Cashier and Sale Associate
Hyperstar
Tehran, Tehran
08.2017 - 09.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and client assistance to promote customer loyalty, satisfaction and sales.
- Scan products and process customer transactions accurately.
- Providing excellent customer service and helping customers find the best deals based on their budgets.
- Help warehouse in receiving and processing shipments.
- Organizing and cleaning stock area.
- Process and prepare merchandise for the sales floor accurately and promptly.
Education
Master of Science - Leadership in Business
Trinity Western University
Langley, BC 09.2022 - Current
MBA - MBA
Shahid Beheshti University
Tehran, Iran 10.2019 - 03.2020
Skills
Team working
Strong attention to details
POS / Cash Register
Point of sale operation
Product restocking
Payment collection
Product knowledge
Product and service sales
Certification
Operation management Coursera Certification
Timeline
Master of Science - Leadership in Business
Trinity Western University
09.2022 - Current
MBA - MBA
Shahid Beheshti University
10.2019 - 03.2020
Sales Cashier
Shahrvand store
09.2019 - 06.2022
Cashier and Sale Associate
Hyperstar
08.2017 - 09.2019