Shiv Tiwari
Customer representative
Toronto,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Kitchen Prep Cook
Boston pizza
01.2023 - Current
- Measured and mixed ingredients according to precise recipes for best results
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods
Customer Service Representative
INC Logistics & Warehouse Services
Sri Ganganagar, Rajasthan, India
12.2017 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Provided exceptional customer service, resolving inquiries and issues.
- Handled cash transactions and maintained accurate records.
- Promoted financial products and services to customers.
- Collaborated with the management team to improve customer satisfaction.
Education
Post-Degree Certificate - Business Administration
01.2023
Bachelor of Commerce - Commerce
08.2017
Skills
- Document Control
- Financial Analysis
- Risk Management
- Customer Service
- Banking Regulations
- Investment Products
- Data Analysis
- Microsoft Office Suite
- Time Management
- Teamwork
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Kitchen Prep Cook - Boston pizza
01.2023 - Current
Customer Service Representative - INC Logistics & Warehouse Services
12.2017 - 11.2022
York University - Post-Degree Certificate, Business Administration
J.R.N. University - Bachelor of Commerce, Commerce