Shiv Swaroop
Winnipeg,Manitoba
Summary
Dedicated and detail-oriented team member with a passion for customer service and food preparation. Completed a certificate in Hotel and Hospitality from MITT and Completed comprehensive training in food safety and customer satisfaction protocols at Subway. Hands on Experience in the food preparation, sandwich assembly, and ensuring quality control in a high-volume setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optical Receptionist & Optometrist Assistant
Crest eye care
12.2024 - Current
- Manage front desk tasks, appointments, and patient queries efficiently
- Provide top-notch customer service with a friendly approach
- Handle administrative duties, including record-keeping and data entry
- Assist optometrists and educate patients on eye wear choices.
Housekeeping & laundry assistant
Canad Inn
05.2024 - Current
- Ensure public areas, lobbies, and corridors are tidy and welcoming
- Clean room, change bed linens, replace towels, and prepare guest rooms to the highest standards
- Operate laundry equipment, such as washing machines and dryers, ensuring proper settings and maintenance.
Sandwich Artist
Subway
01.2023 - 06.2023
- Prepared sandwiches, salads, and other menu items according to Subway's standards and customer preferences
- Handled cash transactions accurately and efficiently using POS systems.
Optometrist and Sales Representative
Lenskart
01.2020 - 06.2022
- Assisted customers in selecting eyewear products, ensuring satisfaction and optimal vision correction
- Managed and organized appointment schedules for patients.
Education
Hotel and Hospitality -
MITT college
01.2023
Bachelor’s in optometry -
Chitkara University
01.2019
Skills
Customer Service: Providing excellent service and resolving issues promptly
Teamwork: Collaborating effectively with coworkers to achieve goals
Time Management: Prioritizing tasks efficiently to meet deadlines
Adaptability: Quickly adjusting to changes in a fast-paced environment
Communication: Clear and concise communication with coworkers and customers
Certification
- Smart Choice certificate
- Food handlers’ certificate
- WHMIS certificate
- First Aid CPR
- Clean it right.
Volunteer Experience
Harvest Manitoba, Winnipeg, Manitoba, 10/01/23, Collaborated with a team to organize and distribute food to those in need., Contributed to community outreach programs and participated in fundraising events.
References
Reference available on request.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Optical Receptionist & Optometrist Assistant
Crest eye care
12.2024 - Current
Housekeeping & laundry assistant
Canad Inn
05.2024 - Current
Sandwich Artist
Subway
01.2023 - 06.2023
Optometrist and Sales Representative
Lenskart
01.2020 - 06.2022
Hotel and Hospitality -
MITT college
Bachelor’s in optometry -
Chitkara University
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