Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Receptionist
Student Guest Services
10.2023 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Performed data entry tasks into various computer systems accurately and promptly.
Updated daily log book with information about visitors entering the premises.
Processed payments and updated accounts to reflect balance changes.
Sales Associate
Cookies By George
09.2023 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Performed daily audits.
Understood and followed oral and written directions.
Social Media Influencer
Instagram
10.2020 - Current
Established a successful presence as a fashion influencer on Instagram, leveraging a strong understanding of trends and style to curate visually captivating and engaging content.
Developed a loyal and growing follower base by consistently delivering high-quality and authentic fashion-related content, including outfit inspirations, styling tips, and fashion event coverage.
Collaborated with small business fashion brands and retailers to create sponsored posts, product reviews, and promotional campaigns, effectively driving brand awareness and increasing audience engagement.
Small Business Owner
Wordhyacinth
03.2020 - Current
Founded and successfully operated an independent online business specializing in the sale of books, customized stickers, and bookmarks via Instagram.
Managed end-to-end business operations, including inventory management, order fulfillment, and customer service, ensuring a seamless and positive customer experience.
Leveraged social media marketing strategies to build brand awareness, attract customers, and drive sales through engaging content, targeted promotions, and customer interactions.
Library Clerk
University Of Alberta Bookstore
09.2023 - 04.2024
Assisted customers in finding and selecting books based on their needs.
Monitored completion of online orders of the store's products and services to gain insights into customer preferences.
Greeted visitors and provided them with assistance.
Volunteer
Taste Of Edmonton
07.2023 - 07.2023
I engaged with festival-goers in a friendly and approachable manner, answering questions and guiding them to various food vendors and attractions.
Assisted in ensuring a smooth and enjoyable experience for visitors by offering directions, resolving issues, and creating a welcoming atmosphere.
President
Photography Club
04.2021 - 04.2022
Organized and coordinated photography workshops, competitions, and exhibitions, fostering a creative and inclusive environment for club members.
Demonstrated strong leadership skills by effectively delegating tasks, facilitating productive meetings, and inspiring fellow members to achieve their photography goals.
Championed corporate social responsibility initiatives, fostering goodwill within the community and industry.
Voluntary Worker
International Rotary Organization(Interact Club)
04.2020 - 04.2022
Dedicated volunteer in a prominent charitable organization, actively involved in providing essential resources such as food, clothes, and books to those in need.
Collaborated with a dedicated team to identify and assess the needs of individuals, ensuring resources were distributed effectively and efficiently.
Improved local environment by leading clean-up efforts and implementing recycling initiatives.
Enhanced community engagement by organizing and participating in outreach programs.
Student Council Member
Student Council
04.2015 - 04.2022
Served as an active member of the student council for five years, actively contributing to the development and improvement of the school community.
Effectively communicated student concerns and ideas, facilitating open dialogue between students and school administration, resulting in an enhanced school environment and student experience.
Enhanced student engagement by organizing and executing various school events and activities.
Participant
The World's Scholar's Cup
04.2019 - 05.2019
Competed in the prestigious World Scholar's Cup, earning three silver medals and one gold medal across various disciplines, including debates, writing, and the scholar's challenge round
Collaborated effectively with teammates, fostering a supportive and competitive environment, resulting in successful performances and recognition at the global competition.
General Manager of Operations at Klassic Services(ZOHO Guest Facility Services)General Manager of Operations at Klassic Services(ZOHO Guest Facility Services)