Shitalben Pragneshkumar Sarvaiya
Brantford,Select
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employee
Best Western Hotel
Brantford, ON
05.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Supervisor
Burrito Brothers
Bradford, ON
09.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained database systems to track and analyze operational data.
Manager
Dream Festiva
Brantford, ON
01.2020 - 08.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Waterloo12.2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2023
Master of Science - Mathematics
Veer Narmad South Gujarat University
Surat, Gujarat India04.2019
Skills
- Social Perceptiveness
- Recordkeeping
- Organization and Time Management
- Time Management
- Calm Under Pressure
- Critical Thinking
- Supervision and leadership
- MS Office
- Word
- Excel
Certification
Food Handler
WHIMS
Smart Serve
Timeline
Employee
Best Western Hotel
05.2023 - Current
Supervisor
Burrito Brothers
09.2022 - Current
Manager
Dream Festiva
01.2020 - 08.2022
No Degree - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Master of Science - Mathematics
Veer Narmad South Gujarat University