Shishannah Levi
Surrey,Canada
Summary
High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management
Overview
20
20
years of professional experience
Work History
Project Manager
Zayo/Allstream Canada
10.2004 - 12.2024
- Managed projects from procurement to commission
- Managed multiple implementation projects concurrently, maintaining strict deadlines, without compromising quality or scope
- Served as project driver and technical resource for clients for both on premise and cloud-based solutions in Canada and United States
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
- Tracked project and team member performance closely to quickly intervene in mistakes or delays throughout the project
- Monitored project performance to identify areas of improvement and make appropriate adjustments
- Developed relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results
- Provided detailed project status updates to stakeholders and executive management
- Led technical design sessions, resulting in creating innovative solutions tailored to specified requirements
- Communicated effectively with vendors to determine technical specifications and quotes for available hardware, software and services
- Exceeded client expectations by delivering customized training sessions and training materials, custom videos that enabled efficient utilization of newly implemented systems
- Maintained detailed documentation on the CRM for each implementation project to ensure consistency across multiple similar assignments in the future
Education
Diploma in Applied Project Management -
Simon Fraser University
Surrey, BCManagement Certificate in Interior Design -
BCIT
Burnaby, BCTelecommunications Management Certificate -
Vancouver Community College
Vancouver, BCSkills
- Project management
- Event planning and execution
- Systems implementation
- Systems design documentation
- Client Interaction Development
- Vendor management
- Resource coordination
- Staffing oversight
Professional Highlights
- Sunnybrook Health Sciences Centre (Toronto) telecommunication migration from Nortel/Avaya to Mitel for 10,000 end users
- Denver Airport telecommunication migration from Nortel/Avaya to Mitel for 8,500 end users
Timeline
Project Manager
Zayo/Allstream Canada
10.2004 - 12.2024
Diploma in Applied Project Management -
Simon Fraser University
Management Certificate in Interior Design -
BCIT
Telecommunications Management Certificate -
Vancouver Community College
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