Shish Rani
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Store Relief Associate
02.2023 - 08.2023
- Worked as an enthusiastic and dedicated store associate handing a variety of assigned tasks and daily responsibilities
- Providing fast and friendly service by approaching customers to assess their needs and offered assistance
- Provided a safe working and shopping environment by following all safety policies and standards
- Store opening and closing duties.
Office Supervisor
Samrok
02.2022 - 02.2023
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Monitored and updated filing systems to meet organization standards.
MANAGER
Noodlebox
02.2020 - 11.2022
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs
- Assigned work tasks and activities, prepared schedules, and managed staffing
- Upheld operating procedures and safety standards to maximize guest satisfaction
- Facilitated daily team meetings to discuss promotions, issues, service standards, and team collaboration assisted with local marketing and advertising activities to drive new business development and revenue growth
- Developed goals and plans to prioritize, organize, and accomplish daily service tasks.
FRONT OFFICE SUPERVISOR
Dairy Queen
06.2018 - 01.2020
- Managing staff and dealing with customer disputes
- Opening and closing store, shift lead, managing cash, and closing tills
- Cooking, cleaning, and stocking
- Assisted customers with orders
- A managed ordering system for store deliveries
- Ensured all employees were following food safety protocols.
Education
POST GRADUATE DIPLOMA - BUSINESS MANAGEMENT
Northern Lights College
Fort Saint John, BCBachelor's of science - Physics, Chemistry, Math
Kurukshetra University
Skills
- Exceptional customer service, Strong organizational skills
- Accounts Payable and Receivable
- Knowledge of accounting software such as Quickbooks and Sage
- Ability to Priorities Task and knowledge of using POS for various functions
- Analyze difficult situations, analytical thinking, training and leadership
Additional Information
- ADDITIONAL INFORMATION , LLQP License Security Guard License
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Store Relief Associate
02.2023 - 08.2023
Office Supervisor
Samrok
02.2022 - 02.2023
MANAGER
Noodlebox
02.2020 - 11.2022
FRONT OFFICE SUPERVISOR
Dairy Queen
06.2018 - 01.2020
POST GRADUATE DIPLOMA - BUSINESS MANAGEMENT
Northern Lights College
Bachelor's of science - Physics, Chemistry, Math
Kurukshetra University
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