Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shirwa Farah

Mississauga,Ontario

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Packer

Wayfair
06.2020 - 09.2023
  • Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Assembled and packed orders according to customer specifications.

Sales Associate

Fido
11.2019 - 10.2020
  • Maintained a clean and hazard free workplace as well as assisted with customer quarries
  • Managed cash, debit and credit card transaction and discount transactions in an efficient manner
  • Line work, ensuring customers receive exceptional customer service
  • Assisted customers with electronics and providing solutions for their needs
  • Communicated to a wide audience of people and offered helpful services while maintaining a professional and assertive attitude
  • Managed cash and appropriately set prices for services based on difficulty of the task.

Security Guard

Securitas
04.2018 - 09.2019
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Maintained order during special events such as concerts and conferences.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Provided customer service assistance to staff and visitors in a professional manner.

Education

Diploma -

Ridgemont High School

Some College (No Degree) -

Algonquin College
Ottawa, ON

Skills

  • Time Management
  • Order Accuracy
  • Attention to Detail
  • Listening Skills
  • Payment Processing
  • Exceptional customer service
  • Cash Register Operation
  • Multi-tasking strength

Certification

  • Ontario Security License
  • First Aid Standard CPR Level C
  • Use Of Force Training

Timeline

Warehouse Packer

Wayfair
06.2020 - 09.2023

Sales Associate

Fido
11.2019 - 10.2020

Security Guard

Securitas
04.2018 - 09.2019

Diploma -

Ridgemont High School

Some College (No Degree) -

Algonquin College

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Shirwa Farah